Webb Hyundai Merrillville

The service waiting room was very nice looking. However, you did not have breakfast munchies in the morning, which is not good. You have chips and pretzels afternoon for waiting time. However, you did not have breakfast munchies in the morning, which is not good. You have chips and pretzels afternoon for waiting time. More

the service was great, did't have to on my way the more then 30min. then 30min. More

Always courteous and knowledgeable about we hate services I need for my vehicle and make sure to keep you updated . I need for my vehicle and make sure to keep you updated . More

Great dealership with professional service department and sales staff, that understands the needs of the customer. sales staff, that understands the needs of the customer. More

Ian was so patient and helpful with us. I highly recommend him if your looking for a car. I highly recommend him if your looking for a car. More

I like the people that work there. They are always friendly. However, I am really disappointed on the cost of repairs!! I have a 2007 Hyundai Accent and I have no choice but to keep it They are always friendly. However, I am really disappointed on the cost of repairs!! I have a 2007 Hyundai Accent and I have no choice but to keep it in good running condition! When I brought it in for an oil change, they discovered my right front axle was leaking grease. They gave me an estimate of $1244.00 to fix it!! They were going to charge me 4-5 hours labor plus parts!! I had my nephew fix it for $100.00 (for the part) and a batch of homemade fudge!!! And it took him less than 1 hour to do the repair!!!! I feel sorry for people that don't have a nephew that can do repairs and have to rely on the dealership to do repairs! I understand the need to make money, but this was way over what should have been charged for this repair!!!! More

I moved from Chicago five years ago. This is the second vehicle I have bought from webb Hyundai. Its also the second time my salesperson was Jon Culver. He is great. Very knowledgeable a This is the second vehicle I have bought from webb Hyundai. Its also the second time my salesperson was Jon Culver. He is great. Very knowledgeable and helpful. Also very hard working. Webb’s service department is the best. More

I made an appointment for the previous Monday at 8:00, however when arrived there was a line of cars and was told that it was uncertain how long the oil change would take and was reminded, 'you made an a however when arrived there was a line of cars and was told that it was uncertain how long the oil change would take and was reminded, 'you made an appointment not a reservation, it's like going to the doctors office'. I left with intention of rescheduling on a different day. I showed up on Friday for a 2:45 'appointment' at 2;40, my car got pulled in at 3:00 @ 4:20, I inquired about my car, I was told the technician was preparing a quote for other services, I said no need because I wasn't having any other services done today. I complained about the wait time, and received the same dismissive statement, 'you made an appointment not a reservation '. To which I replied, I hate that you all say that. I had maintenance included in my purchase package, and regret that decision every time I interact with the service department. More

Jacob was very helpful. Answered all my questions and concerns. Took extra steps to find the exact car I wanted. Made the whole process as easy as possible. Had everythi Answered all my questions and concerns. Took extra steps to find the exact car I wanted. Made the whole process as easy as possible. Had everything ready and waiting when I arrived to pick up my vehicle. More

They were very knowledgeable and reasonable. I liked how they were not too pushy. I especially enjoyed how transparent they were about the whole process. Gary Z. Went out of his way to accommo I liked how they were not too pushy. I especially enjoyed how transparent they were about the whole process. Gary Z. Went out of his way to accommodate me. More