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Webb Hyundai Merrillville

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
607 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you. At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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1000 81st Ave

Merrillville, IN

46410

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Showing 607 reviews

August 21, 2024

I have been given great service from Webb so far but can’t give a five star rating yet because I have a larger issue with my autos engine that has yet to be resolved so we will see how it goes then adju More

by Krishnadobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Aldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 19, 2024

I was told my passenger side side view mirror was ready to be installed. I drove 30 miles each way only to be told it needed to be painted before it could be installed. I had brought the car with the broke More

by lemayrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

August 19, 2024

John our sales person was phenomenal. Finances got a little bit over the top with information and somewhat confusing at times. More

by jandlpeters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Beem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Slater
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Culver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 17, 2024

Fast and helpful but received my car back with my windshield cracked and don't have anymore coolant after 5 hours drive More

by gregory_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Devault
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and would like to have a manager reach out to discuss this further. Please email dana@webbcars with your contact information.

August 16, 2024

The Service Manager took the time to communicate with Hyundai in regards to covering the cost of a repair. My car was immediately fixed with the bill covered by Hyundai. More

by ds1449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Webb Hyundai Merrillville responded

Thanks for sharing about your experience with Webb Hyundai Merrillville. We appreciate your business and hope to see you again soon!

August 15, 2024

Spent 2 hours and 10 minutes for an oil change and tire rotation. Nuff said! More

by jkrooswyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 16, 2024 -

Webb Hyundai Merrillville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 07, 2024

They were amazing and helped me through every step of making my decision! Every person we worked with was amazing and helpful!!would absolutely recommend them to friends and family! More

by jill_zilz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Culver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacki
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Aug 07, 2024 -

Webb Hyundai Merrillville responded

Jill, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 01, 2024

Justin is an amazing salesman. He isn’t pushy and really lets you make a decision that is right for you. We wouldn’t have purchased the car if it wasn’t for him. You should be s More

by Toddandtiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Irving
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lieberman
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Aug 02, 2024 -

Webb Hyundai Merrillville responded

Thank you for choosing Webb Hyundai Merrillville. Your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again!

July 02, 2024

so far good service,things was done in a timely manner,was very happy with the everything, More

by aaronrb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lieberman
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Jul 03, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

July 01, 2024

Webb is the only place I'll go to get vehicles. It's a family atmosphere that you can't get anywhere else. More

by Jonathan Hall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Zeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Webb Hyundai Merrillville responded

Jonathan, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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