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Webb Hyundai Merrillville
Merrillville, IN
616 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you.
At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 616 reviews
December 12, 2022
Turned away on a Saturday due to no mechanic. Then after service still getting a check engine Then after service still getting a check engine More
by greenwald7144
Verified CustomerEmployees Worked With
December 07, 2022
Quick friendly and professional service. I always request Jim Devault who is trustworthy and professional. My car is always washed and returned to me in great condition with settings as I se I always request Jim Devault who is trustworthy and professional. My car is always washed and returned to me in great condition with settings as I set them. More
by Guitarlady
Employees Worked With
December 07, 2022
WELL I WAS NOT HAPPY WITH THE MAN AT THE SERVICE DEPARTMENT DESK ,I THINK IT WAS JIM , HE WAS RUDE, I ASK HIM TO HAVE THE MECHANIC JUST LOOK UNDER MY CAR AND SEE WHAT WAS BURNING, HE WANTED TO CHARG DEPARTMENT DESK ,I THINK IT WAS JIM , HE WAS RUDE, I ASK HIM TO HAVE THE MECHANIC JUST LOOK UNDER MY CAR AND SEE WHAT WAS BURNING, HE WANTED TO CHARGE ME 180.00 . I WAS NOT ASKING FOR ANY WORK FOR NOTHING, MY CAR COULD HAVE BEEN CATCHING ON FIRE AND HE SEEMED LIKE HE DIDN'T CARE. I WENT TO FRANKIES DOWN THE ROAD AND THEY TOOK ME IN AHEAD OF OTHERS AND FOUND THAT A PIECE OF PLASTIC HAD GOTTEN UP THERE AND WAS MELTING , CAUSING IT TO SMOKE. ,AND THEY REMOVED IT AND DIDN'T CHARGE ME ANYTHING , I AM A SENIOR CITIZEN AND LIVE ON SOCIAL SECURITY . HE NEEDS TO CHECK HIS ATTITUDE More
by blest40
December 07, 2022
Great experience, very smooth transactions. Made the process painless and enjoyable for our entire family. Made the process painless and enjoyable for our entire family. More
by Lisa Human
December 07, 2022
After getting my car back an employee blocked me in I asked him to please move he ignored me and walked in the shop and I had to ask someone else to move and had to sit for another 10 minutes before it w asked him to please move he ignored me and walked in the shop and I had to ask someone else to move and had to sit for another 10 minutes before it was moved More
by michelleh.16
December 05, 2022
I felt that Dave was an honest man who I felt comfortable buying a vehicle from. The other members of the staff that I worked with were professional and offered additional products and services without unco buying a vehicle from. The other members of the staff that I worked with were professional and offered additional products and services without uncomfortable pressure. My buying experience was great and I love my new vehicle!! More
by Nadiakumara
Employees Worked With
December 02, 2022
Pleasant staff and clean surroundings. Returned vehicle back to me with a express wash also. Returned vehicle back to me with a express wash also. More
by UNITSEC52
Employees Worked With
November 30, 2022
All the staff members were friendly and accommodating. Jim made sure all went well! Well informed on the status of my vehicle. Jim made sure all went well! Well informed on the status of my vehicle. More
by Tanja R
Employees Worked With
November 29, 2022
The dealership was very helpful with my tire problem. After finding the small leak, it didn’t take long to get it fixed, The staff always treat s me well, After finding the small leak, it didn’t take long to get it fixed, The staff always treat s me well, More
by vllopez5
November 26, 2022
I had an excellent experience service appointment was right on schedule and employees I dealt with were professional and congenial. right on schedule and employees I dealt with were professional and congenial. More
by unclelar47
Employees Worked With
