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Webb Hyundai Merrillville
Merrillville, IN
632 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you.
At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 632 reviews
April 26, 2023
Beautiful new building where every person we talked to was pleasant. Gary is the best with a great personality and a no-pressure approach. I wish I needed another car just so I could go back! was pleasant. Gary is the best with a great personality and a no-pressure approach. I wish I needed another car just so I could go back! More
by Dmtvaroha
April 24, 2023
Awesome customer service! ! Jon and Kim were very helpful and making it an easy process. ! Jon and Kim were very helpful and making it an easy process. More
by Rfarrell918
Verified CustomerApril 24, 2023
I scheduled the service 3 weeks prior on my 2019 Elantra that I had purchased from Webb in 2019. The primary issue was that the driver seat belt does not always retract and can get caught in the door when e that I had purchased from Webb in 2019. The primary issue was that the driver seat belt does not always retract and can get caught in the door when exiting. I was in the waiting area during service. Rather than consulting me about the conditions under which the failure occurs, they simply wrote on the service form that the belt operated correctly for them. I now have to find another dealer to get this fixed. More
by thoffman7
Employees Worked With
April 23, 2023
Great communication between tech and customer. Really friendly. Staff is nice and polite and concerned about me having to wait long. Really friendly. Staff is nice and polite and concerned about me having to wait long. More
by sleepingbeauty415
Employees Worked With
April 21, 2023
Your maintenance dept is “primo”…! !! Courteous…attentive….thorough and fast…!!! The receptionist has been MORE than a joy to talk to each time I’m there. !! Courteous…attentive….thorough and fast…!!! The receptionist has been MORE than a joy to talk to each time I’m there. More
by adwash11
Employees Worked With
April 20, 2023
Looking forward to the new dealership completion next door. I think this will make it a much more pleasant experience when waiting for a car being serviced. I live a significant distance (25 miles) fro door. I think this will make it a much more pleasant experience when waiting for a car being serviced. I live a significant distance (25 miles) from the Webb dealership so I almost always wait for the vehicle unless it was something major, which I have never had. Right now the service waiting room is crowded, noisy and much too small for a larger dealership. I have recommended Jon Culver as a sales person to a number of my friends. He's young, but does very well. More
by doug.mcmillan
Employees Worked With
Jon Culver
April 18, 2023
Kim and Todd and your service dept has been amazing to work with on my new car. work with on my new car. More
by aprilbea44
April 17, 2023
Our salesman Zach made our purchase experience easy and seamless. I would definitely highly recommend him and the dealership. seamless. I would definitely highly recommend him and the dealership. More
by John & Candy K
April 16, 2023
This was the worst. Car and service from a dealer that I have ever had. Car and service from a dealer that I have ever had. More
by robert.buckner
