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Webb Hyundai Merrillville

Merrillville, IN

4.7
632 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you. At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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1000 81st Ave

Merrillville, IN

46410

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Showing 632 reviews

June 20, 2023

I took my car in for brake service. They worked on the front and rear, but ever since that I’ve been having an annoying noise while driving especially in reversing I took the car back a More

by Pedro Lizama
Service Price Transparency
Recommend Dealer
No
Employees Worked With
John Bourge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wojcik, Matthew Mazur
Jun 21, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

June 14, 2023

Great new building with sleek design channeling the look of the cars Good choice; great look More

by caroline.trauscht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Culver
Jun 15, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Star Rating, we truly appreciate it and hope to see you again soon!

June 13, 2023

Mac sent a email to me on my computer at home that said I had declined two services. I was sitting in your waiting area. No one contacted me. I found the email after 4:00. I feel this was careless More

by vllopez5comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bourge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

June 13, 2023

New remodeled service center. First time been there. Friendly staff and great experience. Thank you More

by mayala1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mazur
Jun 13, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Star rating, we truly appreciate it and look forward to seeing you next time!

June 07, 2023

Webb Hyundai was great, super clean brand new dealership, extremely knowledgeable and friendly staff, and they took time to walk us though everything making the car buying process smooth. More

by averageperson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mahaffey, Jon Culver
Jun 08, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we truly appreciate it and look forward to seeing you next time!

June 07, 2023

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by BEWLEY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we truly appreciate it and look forward to seeing you next time!

June 07, 2023

I feel like it took longer and i kept being pushed to the back of the line. Everything was fixed and covered under warranty and now my palisade is riding smooth again. More

by snp4ever
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mazur
Jun 08, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we truly appreciate it and look forward to seeing you next time!

June 06, 2023

I had an amazing experience buying my car from Webb Hyundai Merrillville! I was interested in a specific used car that Webb Hyundai happened to have in the exact spec I wanted. Problem was, I live over More

by Neil V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Star rating, we truly appreciate it and look forward to seeing you next time!

May 30, 2023

First time in the new building. Everything went super smoothly and the service was done quickly and efficiently. More

by cgul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mazur
May 31, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

May 30, 2023

Clean, spacious, however after waiting 2 1/2hrs to get a fog lightbulb replacement I walked over to the counter to check on the status of my vehicle. When I get there my paper work was just sitting there an More

by bori66
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further

Jun 01, 2023 -

bori66 responded

Thank you...its no problem. I will still return to this Hyundai location.

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