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Webb Hyundai Merrillville

Merrillville, IN

4.7
632 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you. At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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1000 81st Ave

Merrillville, IN

46410

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Showing 632 reviews

August 01, 2023

Justin and the team at Webb searched relentlessly and succeeded at finding the vehicle we were looking for. He juggled an AI schedule conflict and kept the process moving quickly and smoothly. More

by Kudzu
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Beem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Irving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lieberman
Aug 01, 2023 -

Kudzu responded

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Aug 01, 2023 -

Kudzu responded

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July 30, 2023

Very friendly, helpful, knowledge able, and worked hard to answer all our questions. Once we made our decision they were dedicated to finding the car- make, model, color we wanted happen while keeping us u More

by Hdgamma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Beem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Compton, Justin Lieberman
Jul 31, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 29, 2023

Webb Hyundai dealerships fails to tend to warranty. Problems persists.. Solutions still are lacking to details. More

by Maliente
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Wojcik
Jul 31, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and would like to have a Manager reach out to you. Please email dana.douglas@webbcars.com with your contact information.

July 26, 2023

Very friendly and professional. Loved the new facilities. They took the time to explain everything they worked on. More

by twandreoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 26, 2023

The buying experience was very good. All of the employees were friendly and provided good service. More

by gcundercover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 23, 2023

Got my car in on short notice and ordered parts needed. Kept me informed and updated. The team is top notch, professional and friendly. Have been going to Merrillville dealership for yrs and usually have J More

by stygigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 22, 2023

Did what they said, did it right, and did it when they said they would do it. More

by Jr41
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 22, 2023

Great service Gary was very knowledgeable finance was very helpful too the purchase process and trade in went good More

by Cherm46373
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Zeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

July 21, 2023

The customer service was better than usual, but it took a long time to get my car serviced. Several of the customers waiting that day felt the same way. More

by douglas.frederick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wojcik
Jul 21, 2023 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear about the long wait time. A Manager may be following up with you to discuss this further.

July 19, 2023

I appreciate that they were able to accommodate me in my needs. Got great service! More

by Pedro Lizama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

Jul 19, 2023 -

Webb Hyundai Merrillville responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

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