Webb Hyundai Merrillville

Dave was really helpful with every step of getting me the car that I wanted. This is my first brand new car and my first experience working with a dealership and it was a stress-free and easy experience work car that I wanted. This is my first brand new car and my first experience working with a dealership and it was a stress-free and easy experience working with Dave. Thanks again! More

Dave Coxwas very prompt to let me know when the car I was interested had arrived to their store. We were able to work out a very acceptable deal. Dave was very willing to work around my schedule to allow was interested had arrived to their store. We were able to work out a very acceptable deal. Dave was very willing to work around my schedule to allow me to be able to compete the paperwork and take delivery of my new car. The sales and service managers were both very personable and helpful. I very much felt like a valued customer and would recommend Dave, and Webb Hyundai to anyone looking for a car. More

What a fantastic car buying experience. The dealership was recently updated and looks great. Everyone greeted us with a smile and our salesman Dave Cox was terrific to deal with. There is a The dealership was recently updated and looks great. Everyone greeted us with a smile and our salesman Dave Cox was terrific to deal with. There is a reason I have purchased my last 5 cars from this dealership and I travel about 50 miles to do it. I can’t imagine ever going anywhere else. More

GREAT SERVICE DEPTMENT AND SNACKS WERE PERFECT. WAITING TIME WAS NOT THAT BAD. WILL DEFINITY COME AGAIN WAITING TIME WAS NOT THAT BAD. WILL DEFINITY COME AGAIN More

Your service team in Merrillville is top notch. Jim Devault is wonderful and is great to work with. Through all the years that I have been serviced at this location (even when it was Schaffer) he Jim Devault is wonderful and is great to work with. Through all the years that I have been serviced at this location (even when it was Schaffer) he has always been very friendly, helpful, knowledgeable and courteous. The new young man, I think his name is Justin, is learning from the best, so I know he will do well as he was very kind and courteous to me. More

Our experience was wonderful. Dave Cox was fair and informative. He’s probably the least pushy and best salesman we have dealt with. Everyone at the Merrillville Hyundai was great Dave Cox was fair and informative. He’s probably the least pushy and best salesman we have dealt with. Everyone at the Merrillville Hyundai was great. More

Dave was awesome from start to finish! Made it so comfort and easy. Great experience all around. Highly recommend! Made it so comfort and easy. Great experience all around. Highly recommend! More

A big thank you to David Cox and Chris Irvingfor making this the most wonderful experience of buying a new car they were so kind and helpful through the whole thing. Thank you so much again. this the most wonderful experience of buying a new car they were so kind and helpful through the whole thing. Thank you so much again. More

I am very disappointed. My Tucson has been having issues for over 6 months. I have brought my car in and they tell me it’s an issue with the engine but aren’t fixing it. I h My Tucson has been having issues for over 6 months. I have brought my car in and they tell me it’s an issue with the engine but aren’t fixing it. I have paid for inspections and tune ups and my car is still having issues. There are times it doesn’t start, it stalls when I’m at a red light or stop sign, and it is definitely a safety issue. They said I can bring it in and leave it so they can see if they can replicate the issues, but don’t have any loaner cars available (I’ve been on the “waitlist” for over a month). While staff has been friendly, it is ridiculous that they know there is a problem with my engine and tell me that’s the issue but won’t fix it because Hyundai doesn’t have an active recall on it even though they know there are issues with certain engines. I have the extended warranty but all the “fixes” they are doing are not covered by the warranty. The engine replacement is covered, however they will not allow you to use the warranty to replace my engine until my car completely dies. More

Buying a brand new 2023 Hyundai Sonata Hybrid, Blue trim, I was provided a damaged and dirty car, the car was not checked in (a 1-2 hour process) until after I signed all of the paperwork for the vehicle. I I was provided a damaged and dirty car, the car was not checked in (a 1-2 hour process) until after I signed all of the paperwork for the vehicle. I brought up some of the issues with the vehicle and the sales rep said “… Please don't rate me badly in the survey if you could ill make sure you're taken care of!” I eventually had to call the sales manager, of whom the sales rep never told about any of the issues I had with my vehicle. I should have never been sold my vehicle in the state it is in, and after continued communication with the dealership and Hyundai, it will not get fixed unless of course I spend money fixing issues with a brand new car. All could have been avoided if they had just properly checked in my car in a timely manner. More