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Webb Hyundai Merrillville
Merrillville, IN
616 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you.
At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 616 reviews
September 12, 2023
The waiting time was short, I was throughly empressed by waiting area and the staff was friendly and courteous. waiting area and the staff was friendly and courteous. More
by missann4945
Verified CustomerEmployees Worked With
I went to the service area and I forgot the gentleman's name who worked with me
September 03, 2023
I will go out of my way to never bring a vehicle here again. To be a stranded motorist and decide to have my car towed to this dealer was the biggest mistake of my whole ordeal. To be told that a techn again. To be a stranded motorist and decide to have my car towed to this dealer was the biggest mistake of my whole ordeal. To be told that a technician wouldn't even look at my car for four weeks after having it towed was the biggest gut punch, especially because I scheduled a service appointment online for four days out. I never once received a phone call unless it was through my constant badgering. Seven weeks later I got my car back. Sure, we can blame Hyundai for the constant back order of a part, but no one at Webb Hyundai decided to go any extra mile other than to continually tell me, "We're still waiting." I am glad others have had a positive experience, but for me, never again. More
by J.R.WILKERSON
Employees Worked With
Ryan Wojcik
August 31, 2023
A nice clean Dealership with excellent service. However be prepared to pay cash or they are going to charge an extra 2% for using a credit card. However be prepared to pay cash or they are going to charge an extra 2% for using a credit card. More
by BEWLEY7
August 29, 2023
Fantastic experience at Webb Hyundai! ! We were led through our new car adventure by Dave Cox who treated us like family. He was very informative, responsive and courteous and demonstrates ! We were led through our new car adventure by Dave Cox who treated us like family. He was very informative, responsive and courteous and demonstrates excellence in his field. Dave and the Webb team has cemented our already unwavering Hyundai brand loyalty. Thanks! More
by MAXMOGELY
August 25, 2023
Very helpful and courteous with us. Jon culver was my sales person an he was very nice and helpful too Jon culver was my sales person an he was very nice and helpful too More
by wortiz1956
August 24, 2023
This dealership is awesome. Great CSR's and fast follow up. I came in with a problem and they disgnosed it, gave me a estimated date of completion and made it happen Great CSR's and fast follow up. I came in with a problem and they disgnosed it, gave me a estimated date of completion and made it happen More
by stevendellis1974
August 23, 2023
Dave was very helpful with explaining the Tucson to us. Will work with him in the future with any questions or concerns. Jim is the best. Always very helpful. Will work with him in the future with any questions or concerns. Jim is the best. Always very helpful. More
by rcmmj
