Webb Hyundai Merrillville

He is good at his job. He was able to answer all my questions and explain everything. He was able to answer all my questions and explain everything. More

Extremely helpful and truly went out of his way to assist me in my auto search. 2 thumbs up and 5 stars! me in my auto search. 2 thumbs up and 5 stars! More

Stay way! I’m a loyal customer for service here. The last oil change, the oil pan plug fell out during a trip to Florida. Towed our car to a Hyundai dealer in I’m a loyal customer for service here. The last oil change, the oil pan plug fell out during a trip to Florida. Towed our car to a Hyundai dealer in South Carolina and they stated the plug issue was due to the last place we had it serviced. We presented all the facts, paperwork, etc to the Webb Service folks and they refused to take responsibility for poor workmanship! No issues since over the past several years but the 1 time something obvious happened, they blame on someone or something else! Unbelievable. I guess WEBB is calling AUTO NATION HYUNDAI of Columbia SC a bunch of LIARS! The car had less than 36,000 miles on it, so hardly an age issue. Good luck if YOU decide to use them. Steve Tucker Valparaiso, IN. More

Friendly,helpful and knowledgeable was able to answer all of my questions. Kept me up to date on status of car. of my questions. Kept me up to date on status of car. More

I am so very pleased with the professionalism of the staff both in sales and in service. After purchasing my vehicle, I had a nail in my tire, and they quickly took care of it for me, even without an ap staff both in sales and in service. After purchasing my vehicle, I had a nail in my tire, and they quickly took care of it for me, even without an appointment! More

I am not answering this text if you are counting my words like the last text like the last text More

Does NOT communicate well. My car wasn’t checked in for two days and no response from texting app. I tried to call the service department for three straight hours and left mult My car wasn’t checked in for two days and no response from texting app. I tried to call the service department for three straight hours and left multiple messages and no one ever called me back. More

Mack was outstanding as the whole team. My first visit to Merrillville Hyundai as I relocated from Illinois to Indiana. Mack was precise in getting my service completed in record time. I lo My first visit to Merrillville Hyundai as I relocated from Illinois to Indiana. Mack was precise in getting my service completed in record time. I look forward to visiting this dealership again. More

For future sub out services I cannot do. like Laser alignments or guidance for recall procedures. I'll be sticking w/ dealer services for now on. Then third party service centers for accur like Laser alignments or guidance for recall procedures. I'll be sticking w/ dealer services for now on. Then third party service centers for accurate completion. Ben and the tech who serviced sonata, have been great. thank you from dealing with claims process inspection sheet to assisting me getting this hot rod back on the road for the vehicle owner. More

This is my favorite dealership all managers salesman and service guys are all my buddies service guys are all my buddies More