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Webb Hyundai Merrillville

Merrillville, IN

4.7
617 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you. At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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1000 81st Ave

Merrillville, IN

46410

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Showing 617 reviews

March 15, 2024

Does NOT communicate well. My car wasn’t checked in for two days and no response from texting app. I tried to call the service department for three straight hours and left mult More

by jillprosk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack Schmidt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry this happened and would like to have a Manager reach out to you, please email dana.douglas@webbcars.com with your contact information.

March 15, 2024

Mack was outstanding as the whole team. My first visit to Merrillville Hyundai as I relocated from Illinois to Indiana. Mack was precise in getting my service completed in record time. I lo More

by KEITHCHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Aldana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 13, 2024

For future sub out services I cannot do. like Laser alignments or guidance for recall procedures. I'll be sticking w/ dealer services for now on. Then third party service centers for accur More

by cmarsz89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 3/11/2024 steering shaft/ recall & caster. to the tech who worked on it (S.Z )
Mar 14, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 10, 2024

This is my favorite dealership all managers salesman and service guys are all my buddies More

by Chuck sizemore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Beem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bourge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lieberman
Mar 11, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 09, 2024

Dave Cox is AWESOME! He was able to locate the exact Santa Fe that I was looking for. Dave is super easy to work with and does his job well. I would highly recommend him More

by NWOOD106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaci Rupcich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 08, 2024

Mr. Benjamin was a very nice young gentleman, sweet as a peach. He helped me get my oil changed with all the hustle and bustle, great service and a pleasant conversationalist. Thank you Mr. Ben! More

by Sarahg3479
Recommend Dealer
Yes
Employees Worked With
Benjamin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 07, 2024

The webb hyundai team was very helpful and considerate for a first time car buyer. I would highly recommend this dealership if you are interested in purchasing a vehicle, as they left me a satisfied custo More

by Serena T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Beem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Harris Jr.
Mar 07, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 05, 2024

Derek was amazing to work with. Super easy to talk to and very knowledgeable. I would recommend him to everyone! More

by christamullen87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Beem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 04, 2024

Very friendly people. Made the car buying experience quick and easy. Gary was really helpful More

by jgough28
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Salinas
Mar 06, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 01, 2024

Hyundai of Merrilleville Indiana was professional, pleasant and helpful. The team was knowledgeable and eager to serve. Dave Cox was eager to provide all that we asked. He provided a relaxed atmospher More

by Timothy.hausmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Harris Jr.
Mar 04, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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