Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Webb Hyundai Merrillville
Merrillville, IN
664 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you.
At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 664 reviews
March 17, 2025
Mack and Webb Hyundai were fine, however, I have a problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showi problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showing a code that needs service. Took my car back. (Third time.) They said they don't see any codes in their system. Asked to scan again. Said they didn't see anything. So I'm still showing an error code in my app that needs attention, They said there was nothing they could do. If the Hyundai dealership service department doesn't know how to clear the code, I don't know where to turn for help. I have emailed Hyundai and not received a reply. So I don't really know if my car is safe to drive or it's a app glitch. More
by koetteritz1
Verified CustomerEmployees Worked With
March 15, 2025
Nice, clean,professional dealership. Service writers very courteous and responsive to needs and requests. Very nice and comfortable waiting room Service writers very courteous and responsive to needs and requests. Very nice and comfortable waiting room More
by joecoltfan
Employees Worked With
March 15, 2025
Intake was quick and easy. Performed service in timely manner. Facility looked to be clean. Communication was good(i.e. I didn't have to call them they contacted me). Performed service in timely manner. Facility looked to be clean. Communication was good(i.e. I didn't have to call them they contacted me). More
by order0
Employees Worked With
March 13, 2025
We bought a used pickup truck at webb Hyundai. Jerris was our sales person and she did great. Jerris was our sales person and she did great. More
by eclsthomas2
Employees Worked With
March 12, 2025
Great customer service! I was brought up to speed about my vehicle and if there were any additional services that were needed. The wait wasn't long at all. Thank you! I was brought up to speed about my vehicle and if there were any additional services that were needed. The wait wasn't long at all. Thank you! More
by Alisa
Employees Worked With
March 07, 2025
Jerris was a great salesperson. She made our purchase seamless and pleasant. We would recommend her to others. She made our purchase seamless and pleasant. We would recommend her to others. More
by MerriD
Employees Worked With
March 07, 2025
John was my salesman I don’t see him in the pictures, I do know he is new and in training. I do want to see he gets his commission for the sale of my vehicle. do know he is new and in training. I do want to see he gets his commission for the sale of my vehicle. More
by tinazona
March 03, 2025
Jacob was very helpful in showing me the differences in makes and models. I did feel a bit rushed through the process and making the final price for the deal. I appreciate being told that I should get a re makes and models. I did feel a bit rushed through the process and making the final price for the deal. I appreciate being told that I should get a refund for the warranties I purchased on the car I traded in. More
by jemgals22
March 02, 2025
Everyone I spoke with was very nice. Once we agreed to a price over the phone, the in person meeting went very well. It was somewhat slow, but I think it was because they were so many pe Once we agreed to a price over the phone, the in person meeting went very well. It was somewhat slow, but I think it was because they were so many people at the dealership. Finance was quick. Finance explained everything to me and let me rerun the numbers to make sure I was happy. Good experience. The dealership has also been very helpful to me even after I bought the car. More
by Jkelsey97
February 27, 2025
The whole process went quite smoothly. Jerris Johnson and the team made the whole process seamless. Will recommend everyone to go here. Jerris Johnson and the team made the whole process seamless. Will recommend everyone to go here. More
by Ken
