235 Reviews of Webb Hyundai Highland - Service Center
Was ok nice waiting room but long wait for new horn and tire . Had some coffee , water , and a pop all complimentary tire . Had some coffee , water , and a pop all complimentary More
My car has excessive oil consumption, 2 quarts in less than a 1,000 miles. I was told I needed a Combustion Clean Out "maintenance" procedure prior to finding and actually fixing that problem. I balked at than a 1,000 miles. I was told I needed a Combustion Clean Out "maintenance" procedure prior to finding and actually fixing that problem. I balked at the price of that procedure $900, as I had purchased a 3 year Engine Warranty Insurance policy when I bought the car. After posting my Rating I was contacted and offered that Maintenance Service free. The Maintenance Clean Out procedure was done. Now I am on my second Excessive Oil Consumption test which means I must drive my car for 1,000 miles and return to the dealership for to check the oil level. I will reserve my final Rating until after that is done and whatever engine problem causing excessive oil consumption is repaired. I do appreciate the dealership working with me on this issue.. More
I arrived and was greeted immediately by a service representative with a tablet, the rep asked for my name and found the appointment in the system. I was escorted into the waiting area until the servi representative with a tablet, the rep asked for my name and found the appointment in the system. I was escorted into the waiting area until the service was complete. More
Salesmen was very helpful and was able to answer all of our questions which made the whole process easy our questions which made the whole process easy More
The Salesperson is always very pleasant, they are very thorough, I get my car courtesy washed which I like, I have always had a pleasant time dealing with Webb Hyundai, I am so glad I bought my car from t thorough, I get my car courtesy washed which I like, I have always had a pleasant time dealing with Webb Hyundai, I am so glad I bought my car from them, I will suggest them to others in my family and friends. More
service writer Cindy k. is the best. they are crazy busy but seem dedicated to service. is the best. they are crazy busy but seem dedicated to service. More
It was quick and easy. No problem in and out quickly. Good service thank you No problem in and out quickly. Good service thank you More
Webb Hyundai is the only place that services our Sonata. Great people to deal with ! Great people to deal with ! More
The service was fine, I was a little surprised to find out after that fact that my description of the problem was recorded and I wasn't informed of that. Not knowing I was being recorded in advance was a out after that fact that my description of the problem was recorded and I wasn't informed of that. Not knowing I was being recorded in advance was a little off-putting. (I don't object to the recording per see - I'm sure it's helpful to have a verbatim record of what was said - just tell me first please.) I also thought nearly 2 hours to plug a screw in a tire seemed like a long time when I had the first appointment of the day. But this was my first experience with the service dept. and I don't know what else was going on that morning. More
Very pleased with service. Ben was very efficient, professional and knowledgeable and I appreciated how quickly he completed the service process. Ben was very efficient, professional and knowledgeable and I appreciated how quickly he completed the service process. More