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Webb Hyundai Highland - Service Center

Highland, IN

4.2
235 Reviews

235 Reviews of Webb Hyundai Highland - Service Center

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October 24, 2024

Staff are always very friendly and helpful. They keep you updated with everything in regards to your vehicle I just wish we would get some coupons. More

by bbailes7376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 24, 2024

Good and courteous service. Comfortable waiting room. Service consultant kept me up to date while I was waiting. More

by kjp3846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 24, 2024

A still did not fix the problem with the vehicle and the vehicle is still trembling with wheel balancing More

by kennykenny_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

October 24, 2024

Got our scheduled maintenance completed. We appreciated that. The car needed a cabin air filter. Rather than pay the Hyundai price, I purchased my self and installed. Not a hard task. More

by vbhoss21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 23, 2024

My issue is that I am wondering why it takes over an hour to get an oil change. Everytime I come to your location it take forever. It is not that my car is sitting and you taking care of someone else. My car More

by tkudrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Webb Hyundai Highland responded

Hello, I am the service manager at Webb Hyundai and I apologies for the wait time to complete your oil change. I would like to talk to you about your last service visit can you give me a call at 219-923-2442

October 20, 2024

First free oil, filter and tire rotation since new. Quick service and they were quick and friendly. More

by lorenwhitney191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 19, 2024

Fast and friendly service. Waiting area was clean and had pretty good snacks. All in all, it was a good experience. More

by lddani12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 18, 2024

They were slow in the repairs and the diagnosis of the vehicle. The repairs were ok. More

by dwayne.hickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy Kobiela
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Webb Hyundai Highland responded

Hello, I apologies for the time it took to repair your car, I would like to talk to you about your experience can you reach out to me at joe.formentini@webbcars.com or call me at 219-923-2442 Thank you

October 18, 2024

Quality service. Did okay with time frame. Everyone treated me with respect and completed the work necessary. More

by mjwcnw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Big John Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthea Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Eierman
Oct 21, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 17, 2024

Anthony is always helpful when I come there to get my car serviced. The facility is always clean and I get serviced quickly. More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!