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Webb Hyundai Highland - Service Center

Highland, IN

4.3
352 Reviews

352 Reviews of Webb Hyundai Highland - Service Center

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July 02, 2024

Very friendly. I did not get the message that I needed to replace filters till I left and I was there for an oil change that took about two hours! If I knew I wou More

by ginasmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and we would like to have a manager reach out to you to discuss this further. Please email dana@webbcars.com with your contact information.

July 02, 2024

I have had problems with my car for 2 yrs . They had to even put a new engine but it’s still not right .Im so scared to drive my car .i want to write to corp More

by cecy422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bonessa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and we would like to have a manager reach out to you to discuss this further. Please email dana@webbcars.com with your contact information.

June 29, 2024

They are liars and they suck will never purchase anything from them again horrible customer service More

by lainababy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bonessa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Fiorenzo-Kralek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened a Manager may reach out to you to discuss this further. Please email dana@webbcars.com with your contact information.

June 26, 2024

My experiences so far have been from pleasant professionals. I also like the ability to communicate about the status of the work in real time. More

by reginagjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Webb Hyundai Highland responded

Regina, Thanks for sharing about your experience with Webb Hyundai Highland. Cindy and our team appreciate your business and hope to see you again soon!

June 26, 2024

The dealership is friendly and courteous. Work is performed in a timely fashion Hours are convenient More

by urbanczykjlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Webb Hyundai Highland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 20, 2024

Great service and people! Got me in and out in a timely manner. Helpful in resolving my issue. More

by tamagliocca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Webb Hyundai Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Webb Hyundai Highland to be a positive one. Please don't hesitate to reach out if you need anything else.

June 20, 2024

I appreciate the attention when you arrive and the wonderful complimentary snack offerings. However last time I went there they did not have the part i needed after waiting an hour. also last time I h More

by trimom2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Mileusnic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Avila
Jun 21, 2024 -

Webb Hyundai Highland responded

Quality customer service is always our number one priority, so we apologize again for not meeting your expectations. Thank you for choosing Webb Hyundai Highland, we look forward to having you as a valued customer for many years to come!

June 19, 2024

Always have great service and respect. I also get my car back in a timely matter. More

by byron214
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Webb Hyundai Highland responded

Thank you, Byron, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 19, 2024

My car was brought in and I was told about a week but I received it sooner. Spoke to Mr. Rivera and he took care of the problem and I'm very happy! More

by BECKCHERYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Webb Hyundai Highland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 18, 2024

I made an appointment for an oil change at 12 noon. I watched out the waiting room window and saw my car moving up a huge line of cars. I saw them take my car into to the mechanic’s bay about 1pm. More

by pamela.stanberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Webb Hyundai Highland responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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