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Webb Hyundai Highland - Service Center

Highland, IN

4.3
340 Reviews

340 Reviews of Webb Hyundai Highland - Service Center

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June 15, 2024

Friendly, efficient service. Keeps you up to date on progress on the work being done on your vehicle. More

by karin1067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Webb Hyundai Highland responded

Thank you, Karin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Webb Hyundai Highland.

June 14, 2024

Clean Center and Vary detailed oriented Service. .. Miss Cindy was very helpful in all the steps of my 2018 Genesis .... More

by Angelo.Rodriguez.E43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Webb Hyundai Highland responded

Angelo, it's great to hear that Cindy was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Webb Hyundai Highland!

June 14, 2024

Such Great service in both advisor and technician. I Will be coming back for future services. More

by EDENSPERUGACHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Webb Hyundai Highland responded

Thanks for sharing about your experience with Webb Hyundai Highland. We appreciate your business and hope to see you again soon!

June 12, 2024

Great experience! Skilled Technicians. Friendly and approachable staff. Look forward to next visit. This is my usual experience. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 11, 2024

Takes too long to get an appointment. And it doesn’t offer competitive pricing for maintenance items More

by br17jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Webb Hyundai Highland responded

Thank you for choosing Webb Hyundai Highland. We're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you'd be willing to discuss this matter in more detail. We'd appreciate the opportunity to address your concerns!

June 11, 2024

Great customer service, service was done in a timely manner, very nice waiting area with refreshments More

by Natbur1017
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Webb Hyundai Highland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Webb Hyundai Highland, we look forward to having you as a valued customer for many years to come!

June 10, 2024

Winning for an oil changod home. Check the oil is a quart and a 1/2 over. Had to let come out the first time. I went was minus a so this dealership sucks, you lost a customer. More

by 1955schwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bonessa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 10, 2024

Very courteous and caring . Always patient with questions . Makes you feel that you and your car are important More

by jae.magaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Jae, Thanks for sharing about your experience with Webb Hyundai Highland. We appreciate your business and hope to see you again soon!

June 09, 2024

Good needed more updates on when my car would be ready for pick up via phone or text More

by rberg17062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 09, 2024

A few years ago I started coming to Webb because of their great package deals for routine maintenance. I recently went in for a 75,000 mile maintenance package. I also have been having trouble with my ca More

by juliusptucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mileusnic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Julius, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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