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Webb Hyundai Highland - Service Center

Highland, IN

4.3
340 Reviews

340 Reviews of Webb Hyundai Highland - Service Center

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June 29, 2024

They are liars and they suck will never purchase anything from them again horrible customer service More

by lainababy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bonessa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Fiorenzo-Kralek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened a Manager may reach out to you to discuss this further. Please email dana@webbcars.com with your contact information.

June 26, 2024

The dealership is friendly and courteous. Work is performed in a timely fashion Hours are convenient More

by urbanczykjlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Webb Hyundai Highland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 26, 2024

My experiences so far have been from pleasant professionals. I also like the ability to communicate about the status of the work in real time. More

by reginagjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Webb Hyundai Highland responded

Regina, Thanks for sharing about your experience with Webb Hyundai Highland. Cindy and our team appreciate your business and hope to see you again soon!

June 20, 2024

Great service and people! Got me in and out in a timely manner. Helpful in resolving my issue. More

by tamagliocca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Webb Hyundai Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Webb Hyundai Highland to be a positive one. Please don't hesitate to reach out if you need anything else.

June 20, 2024

I appreciate the attention when you arrive and the wonderful complimentary snack offerings. However last time I went there they did not have the part i needed after waiting an hour. also last time I h More

by trimom2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Mileusnic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Avila
Jun 21, 2024 -

Webb Hyundai Highland responded

Quality customer service is always our number one priority, so we apologize again for not meeting your expectations. Thank you for choosing Webb Hyundai Highland, we look forward to having you as a valued customer for many years to come!

June 19, 2024

Always have great service and respect. I also get my car back in a timely matter. More

by byron214
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Webb Hyundai Highland responded

Thank you, Byron, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 19, 2024

My car was brought in and I was told about a week but I received it sooner. Spoke to Mr. Rivera and he took care of the problem and I'm very happy! More

by BECKCHERYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Webb Hyundai Highland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 18, 2024

I made an appointment for an oil change at 12 noon. I watched out the waiting room window and saw my car moving up a huge line of cars. I saw them take my car into to the mechanic’s bay about 1pm. More

by pamela.stanberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Webb Hyundai Highland responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 17, 2024

He returned my car within the 2 hour window as promised. I dropped off my car early and it exceeded my expectations. I enjoyed the granola bar and hot chocolate while I waited. She called me and left a mes More

by jbereda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Webb Hyundai Highland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Glad we were able to get you in and out and that you could enjoy some snacks while you waited! Thank you for choosing Webb Hyundai Highland.

June 15, 2024

Honest and professional folks. Cindy the service writer and Joe the technician were wonderful at explaining everything. Great team More

by wilsorm22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mileusnic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Webb Hyundai Highland responded

Thank you for your business and this review. We're happy to hear that Cindy and Joe were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

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