Webb Hyundai Highland - Service Center

The communication for the dealership was terrible. They had my car for two days before they realized that it was at the dealership. It was 6 weeks before they even diagnosed what was wrong with my car They had my car for two days before they realized that it was at the dealership. It was 6 weeks before they even diagnosed what was wrong with my car due to being short staffed. I had to file a complaint with the BBB before Anthony stepped in and pushed my car along. He did offer me a loaner since they had my car for so long so that was a plus. It took them a total of 10 weeks maybe a total of 12 to fix my car and when I put my car in Reverse the transmission still makes this noise that it’s not supposed to make. I don’t want to take it back because I’m afraid of how long they’ll keep the car again 😩. More

I have bought 4 Hyundais from this dealership over the last 12 years. The service and the people who work there are tremendous! ❤️❤️ last 12 years. The service and the people who work there are tremendous! ❤️❤️ More

Great team! Very polite and respectful.Everyone is very informative about the information on your vehicle! Very polite and respectful.Everyone is very informative about the information on your vehicle! More

I love this dealership. The service is amazing and the people are always friendly and welcoming. The service is amazing and the people are always friendly and welcoming. More

1:00pm service appointment for an oil change and tire rotation. Got my car back at 3:15. No explanation or update from the service department when I was in the waiting room. Texted the number they sent m rotation. Got my car back at 3:15. No explanation or update from the service department when I was in the waiting room. Texted the number they sent me for updates and received no response. I was quoted $99 for the service and I was charged $99+$10 shop fees and a 1% because I was going to use a credit card. Hidden fees and poor customer service is crap and shady. I will not be back. More

Professional making you feel welcome even if you’re service may exceed your budget they try to accommodate you in every way. service may exceed your budget they try to accommodate you in every way. More

Tony was helpful, knowledgeable and professional. My vehicle was finished on time. While I was waiting, I visited the parts department to make a purchase and was equally pleased with Isaak and his e My vehicle was finished on time. While I was waiting, I visited the parts department to make a purchase and was equally pleased with Isaak and his excellent customer service. More

Dealership completed my recalls professionally and service department were professional at the two times I came in service department were professional at the two times I came in More

I have had problems with my car for 2 yrs . They had to even put a new engine but it’s still not right .Im so scared to drive my car .i want to write to corp They had to even put a new engine but it’s still not right .Im so scared to drive my car .i want to write to corp More

Very friendly. I did not get the message that I needed to replace filters till I left and I was there for an oil change that took about two hours! If I knew I wou I did not get the message that I needed to replace filters till I left and I was there for an oil change that took about two hours! If I knew I would have agreed to replace them. More