340 Reviews of Webb Hyundai Highland - Service Center
I had purchased two cars at this dealership and very happy with the sales staff especially Laurie and greg happy with the sales staff especially Laurie and greg More
I was treated very well and kept informed on the progress. They also helped me set up the Genesis app on the car as I had purchased it used. progress. They also helped me set up the Genesis app on the car as I had purchased it used. More
Oil change took almost 4 hours. Long time to sit for 77 yr old woman. Long time to sit for 77 yr old woman. More
When we talk to people, they are very good. We do have problems contacting personnel. We live over an hour distance and it is not possible to drive to your location when your phones go unanswer We do have problems contacting personnel. We live over an hour distance and it is not possible to drive to your location when your phones go unanswered. More
A little disappointed about how long it took to get a part that I was told would take 2 days to get. Almost a week later (6 days) we had to bring the car up to service 2 times so not very convenient but part that I was told would take 2 days to get. Almost a week later (6 days) we had to bring the car up to service 2 times so not very convenient but once the part was received service was quick so I really appreciate that! I am not sure if this the right place to post this but Isaiah (I believe a porter) was ABSOLUTELY AMAZING!!! He was so helpful when he essentially didn’t have to be. He went above and beyond to help me when I showed up to drop off my car after service hours. He was so considerate and offered to get me out of the heat and offered a cold drink while he needed to find paperwork I needed to fill out. Every company needs an Isaiah!! He went above and beyond!! Give him a high five from me!! He was the sweetest! We also were out in the lot looking at the new Santa Fe when Kevin Z. Came out to talk to us. We are not in the market for a new car just yet but when we are I would love to deal with Kevin! He was personable and professional! More
It's very difficult to find because I'm looking fir a Genesis sign. I understand that there's going to be an actual genesis building in the future but until then signage needs to be better Genesis sign. I understand that there's going to be an actual genesis building in the future but until then signage needs to be better More
Car came back with grease finger prints on the hood . Dirty mark on drivers pillar post at windshield. Not even a car wash after service. Not the way other dealerships have treated me with a car of this Dirty mark on drivers pillar post at windshield. Not even a car wash after service. Not the way other dealerships have treated me with a car of this caliber. More
I went there to fix an issue with my lights for the third time, and they are still not working. I told the employee that just changing the light bulb and checking the wiring was not enough, as that is what t time, and they are still not working. I told the employee that just changing the light bulb and checking the wiring was not enough, as that is what they did the two previous times I brought my car in for the same issue. I ended up paying $100 for bulbs I didn’t need (they were basically brand new when I brought my car in the third time). More
They provided prompt and reliable service. Please keep up the good work, I am loyal customer. Please keep up the good work, I am loyal customer. More