Back

Webb Hyundai Highland - Service Center

Highland, IN

4.3
340 Reviews

340 Reviews of Webb Hyundai Highland - Service Center

Sort by
August 07, 2024

Always friendly people. Service department and sales are both fantastic. Shout out to Kristen Krueger and John Crawford More

by pmsorini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Big John Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Krieg
Aug 08, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 07, 2024

My vehicle’s performance really improved and I was attended to by an awesome Sales Advisor, Jori. More

by olukunle.akanbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Webb Hyundai Highland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 06, 2024

My advisor was amazing. The service didn't take long and the service experience was excellent. More

by martinbreyana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Webb Hyundai Highland responded

Breyana, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Webb Hyundai Highland.

August 05, 2024

The appointment was very easy to schedule. Had my Sonata in and out in an hour. Very pleased with the service and the staff is very friendly and helpful. More

by Shaneb52501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Formentini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you so much, Shane, for your kind words, and for taking the time to leave us this wonderful feedback!

August 05, 2024

Took my Genesis in for the seatbelt recall which they said would take one day Two weeks later and many excuses later, I got my repaired car back. I checked my car's app and they left it outside on the l More

by tcs
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was Anthony but not sure which one.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and would like to have a manager reach out to discuss this further, please email dana@webbcars.com with your contact information.

August 04, 2024

I paid $500+ for pads and rotors on my rear brakes. I thought brake replacement would have a lifetime warranty at that price. When I looked over my paperwork, there was no information regarding a warra More

by davistee45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bonessa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Webb Hyundai Highland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 04, 2024

Busy Dealership. Be prepared to wait a little bit. Waiting area is clean and drink/snack provided are a nice touch. More

by tabdpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Webb Hyundai Highland to be a positive one. Please don't hesitate to reach out if you need anything else.

August 04, 2024

I bring my auto here because it has a pleasant waiting area and the people are friendly. They come out and let me know what they are doing, how long it will take to service the auto and how much it will c More

by ivory1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you for choosing Webb Hyundai Highland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 04, 2024

Webb Hyundai in Highland is a great dealership. They are fast and efficient . I trust them with my vehicle More

by GARYWALLACE0736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you, Gary, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Webb Hyundai Highland.

August 04, 2024

Have an intermittent issue with my infotainment system going blank and pixelated at random times. They did not see the issue while I was there. I had video of the issue and they did not ask to see it. Was More

by pnclove98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

...
23
...