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Webb Hyundai Highland - Service Center

Highland, IN

4.2
235 Reviews

235 Reviews of Webb Hyundai Highland - Service Center

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May 22, 2024

Thank you for your assistance with my car. I appreciate all the help I received. More

by kspalmer04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 22, 2024

Great experience with addressing my concerns, other items that were found and repaired. I was checked in and checked out in under 2 hours (which is rare for some other dealerships I have gone to for service More

by SHarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 21, 2024

I received excellent customer service from Cindi and the young lady ( sorry, I forgot her name) that came to the car outside the service area and advised me to wait in the waiting room and she drove the ca More

by swatson00116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 19, 2024

I have had numerous problems with oil consumption The dealership just wants to take my money they could care less. More

by les45wor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Mileusnic
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

I just had an oil change and nothing was mentioned about my brakes yet I received an email saying that I meed a brake job. A little poor on communication More

by ritaober1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Webb Hyundai Highland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 18, 2024

All the staff members provided excellent service ,and great care in our car needs , they are without a doubt the best in the region ! More

by m0nq3yk0n3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 17, 2024

Very well received by the service staff, courtesy was second to none and the time in and out of excellent. More

by ggorman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Webb Hyundai Highland responded

Thanks for sharing about your experience with Webb Hyundai Highland. We appreciate your business and hope to see you again soon!

May 17, 2024

Fast, quality , friendly service. I had my oil changed, tires rotated and brakes check up done More

by TOLLEYLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Webb Hyundai Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Webb Hyundai Highland, we look forward to having you as one of our valued customers for many more years to come!

May 16, 2024

The oil change was finished within 45 minutes of my scheduled appointment. Waiting room is nice with comfortable seating and complimentary snacks and beverages. My only negative comment is the volume More

by britobob73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 14, 2024

This dealership is wonderful! The service department is top notch! The sales people are very friendly and customer oriented. Everyone goes above and beyond to please their custome More

by jstufft12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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