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Webb Hyundai Highland - Service Center

Highland, IN

4.2
236 Reviews

236 Reviews of Webb Hyundai Highland - Service Center

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June 06, 2024

Dealership was not as helpful this time. Had to wait outside before I could get into service for my appointment. Service writer was very nice . Seemed service was very busy with Genesis cars More

by jlwrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear that you weren't fully satisfied with your experience this time. Please don't hesitate to reach out to us directly if you'd be willing to discuss this matter in more detail. We appreciate your business and would like to see if there is anything we can do to turn this around for you.

June 05, 2024

Anthony provided excellent service. Very friendly and helpful.. I highly recommend this dealership to anyone who is looking for vehicle. More

by douglasfriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Webb Hyundai Highland responded

We are very happy to hear that Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 05, 2024

I went in because of a recall. Cindy explained what the recall referred to and that there was no remedy for one and the other issue was quickly corrected. I appreciated the simple More

by paulaharper6
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Webb Hyundai Highland responded

It has been a pleasure serving you, Paula. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Webb Hyundai Highland, we look forward to having you as a valued customer for many years to come!

June 05, 2024

Great service with an amazing team at Webb Hyundai! They were able to complete my oil change quickly. Anthony is a pleasure. Clean facility and the snacks are amazing! More

by BeePost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Formentini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 04, 2024

Sent a text regarding the services rendered and did not receive a reply. I'm not sure I got the services I requested. More

by bn1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

June 04, 2024

I took my vehicle for a second time so they can check my trans fluid levels and it's still low. Disappointed to see my vehicle with proper service. Considering I choose them thinking taking my vehicle to a More

by yoniss123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

I have had only great service and contact with the friendliest and patient people. I am very grateful to everyone for explaining what and why they are doing what they are doing to my car. More

by BDELAURENTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Webb Hyundai Highland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 01, 2024

Took nearly two hours for a scheduled oil change. Can not stand this place, absolutely terrible. More

by pagebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bonessa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Webb Hyundai Highland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 01, 2024

Dealership was very clean. The employees were very kind and the service was good. I will come back for service very soon More

by deluxpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 31, 2024

The service was good, fast and efficient. Anthony was friendly and made sure I understood everything going on with my car. More

by MSNOLANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Webb Hyundai Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Webb Hyundai Highland.

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