Webb Hyundai Highland - Service Center

Takes too long to get an appointment. And it doesn’t offer competitive pricing for maintenance items And it doesn’t offer competitive pricing for maintenance items More

Winning for an oil changod home. Check the oil is a quart and a 1/2 over. Had to let come out the first time. I went was minus a so this dealership sucks, you lost a customer. Check the oil is a quart and a 1/2 over. Had to let come out the first time. I went was minus a so this dealership sucks, you lost a customer. More

Very courteous and caring . Always patient with questions . Makes you feel that you and your car are important Always patient with questions . Makes you feel that you and your car are important More

A few years ago I started coming to Webb because of their great package deals for routine maintenance. I recently went in for a 75,000 mile maintenance package. I also have been having trouble with my ca great package deals for routine maintenance. I recently went in for a 75,000 mile maintenance package. I also have been having trouble with my car dying while idle and was wondering if Webb could take a look at the car to see what's going on. My car in fact died while in idle on the way to the dealership. I was immediately met with an offer for the dealership to do a scan for $200. I hesitated but went forward with the scan to see if anything could be found out. Nothing came from the scan and of course my car died again on the way home. I took my car to an advanced auto parts for a free scan and they were able to give me a scan code that I took to a neighborhood mechanic who knew exactly what to fix. I feel like I waisted that $200. I've have really good interactions with this dealership until this point. I really wish the scan would have shown any result. I'm not sure why it costs so much either. More

Good needed more updates on when my car would be ready for pick up via phone or text for pick up via phone or text More

Efficient and quick. Anthony provided excellent service. He was very polite and quick. His boss should give him a bonus. Anthony provided excellent service. He was very polite and quick. His boss should give him a bonus. More

Very fast service and they were courteous to me and I truly appreciated that a lot. truly appreciated that a lot. More

The sales people are always welcoming and understanding. They speak respectfully, even to those who don't do the same. They speak respectfully, even to those who don't do the same. More

Horrible. Made appointment but had to reschedule since they didn’t have the part for the recall. Then we had next appointment and they sent us home due to staf Made appointment but had to reschedule since they didn’t have the part for the recall. Then we had next appointment and they sent us home due to staff shortage. Third appointment appt was at 7:30 am but my car wasn’t ready until the next day. Very frustrating and never going back there More

Dealership was not as helpful this time. Had to wait outside before I could get into service for my appointment. Service writer was very nice . Seemed service was very busy with Genesis cars Had to wait outside before I could get into service for my appointment. Service writer was very nice . Seemed service was very busy with Genesis cars. The service writer did not keep me updated on what the service tech found or didn’t find wrong with my car. I had coupon for Spring Service Special which included oil change, tire, rotation, multi point inspection, battery, test, coolant inspection, break inspection, and car wash. My receipt only shows that they installed filter assy-Engine oil, gasket, engine, oil, plug, and synthetic blend oil. It does not show that anything else was done to my car. usually, I get a page which shows the inspection, but that was not with my receipt. More