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Webb Hyundai Highland - Service Center

Highland, IN

4.3
351 Reviews

351 Reviews of Webb Hyundai Highland - Service Center

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December 08, 2024

I trust your technicians. They are very timely and very professional. I will always come back More

by hollowaykat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 07, 2024

Always kind and helpful. I always have a wonderful time being there and never stress. More

by devanteperry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 02, 2024

They got the job done really fast for me which I really appreciate. I got to see their new facility too which is really nice. I love my new Tucson! More

by kscopesmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 01, 2024

I always have a good experience at Webb Hyundai when I have my vehicle serviced here with the great staff More

by Happygye21
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 01, 2024

I am happy with the service and the people take you when you arrive on the shop More

by slomeli68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 30, 2024

Fast service for recall (ECU update) and oil change. One star deduction since a requested service was not performed (lug nuts overtorqued from previous service and requested them to be loosened so I ca More

by 122viper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 29, 2024

I've been treated with respect and importance so I feel appreciated. From purchasing to updates and maintenance. More

by lookiejeanneson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Fiorenzo-Kralek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Krieg
Nov 29, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 27, 2024

It is a dealership it has cars. They serviced my car. It seems they have done a fine job. More

by timothy.anton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 22, 2024

$198/hr for labor is way too expensive. Over $800 to replace a $8 part that is a known issue is unacceptable. This steering coupler should have been a recall. More

by bailey6799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Webb Hyundai Highland responded

Thank you for your feedback. We understand your concerns about the cost. Our labor rate reflects the specialized skills and tools required for quality service. While the steering coupler issue may not have been a recall, we use reliable parts to ensure your vehicle's safety and longevity. If you have further questions or concerns, please feel free to contact us directly. We appreciate the opportunity to address your concerns.

November 22, 2024

I scheduled an appointment on Saturday of last week, they fit me in for Monday to buy all 4 new tires. I left work early with the intention of getting new tires just for the service department to tell me the More

by ricardo.olmos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jori Hazel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.

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