Back

Webb Hyundai Highland - Service Center

Highland, IN

4.2
235 Reviews

235 Reviews of Webb Hyundai Highland - Service Center

Sort by
August 08, 2024

I didn't like waiting over 2hrs for a diagnosis. After waiting 2 hours I found that they had not even tested my car. Nor was it test driven which as super important. It's as if they forgot I was e More

by mamcdonald1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jori Hazel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Webb Hyundai Highland responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 08, 2024

I was a loyal hyundai customer for 20 years but no more. This is my 4th Hyundai and will never but again because of Webb Hyundai Highland experience. I will be sure to spread the word to never by from here. More

by mlpinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laurie Fiorenzo-Kralek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mako
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry this happened and would like to have a Manager reach out to discuss this further. Please email dana@webbcars.com with your contact information.

August 07, 2024

Always friendly people. Service department and sales are both fantastic. Shout out to Kristen Krueger and John Crawford More

by pmsorini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Big John Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Krieg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 07, 2024

Professional, courteous staff. Beautiful facility. Know what the customer needs and wants! A-plus rating! More

by GOJOT48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 07, 2024

My vehicle’s performance really improved and I was attended to by an awesome Sales Advisor, Jori. More

by olukunle.akanbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Webb Hyundai Highland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 07, 2024

This is a great place to bring your car . They don’t keep you waiting for long periods at a time More

by schemikawells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 07, 2024

The establishment is clean with complimentary items. The problem I had at the dealership was my representative,Anthony providing misinformation. He then regarded it as miscommunication, but I had a witn More

by pds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Formentini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry this happened and would like to have a Manager reach out to discuss this further. Please email dana@webbcars with your contact information.

August 06, 2024

My advisor was amazing. The service didn't take long and the service experience was excellent. More

by martinbreyana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Webb Hyundai Highland responded

Breyana, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Webb Hyundai Highland.

August 05, 2024

The appointment was very easy to schedule. Had my Sonata in and out in an hour. Very pleased with the service and the staff is very friendly and helpful. More

by Shaneb52501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Formentini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you so much, Shane, for your kind words, and for taking the time to leave us this wonderful feedback!

August 05, 2024

Took my Genesis in for the seatbelt recall which they said would take one day Two weeks later and many excuses later, I got my repaired car back. I checked my car's app and they left it outside on the l More

by tcs
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was Anthony but not sure which one.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and would like to have a manager reach out to discuss this further, please email dana@webbcars.com with your contact information.

...
12
...