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Webb Hyundai Highland - Service Center

Highland, IN

4.3
338 Reviews

338 Reviews of Webb Hyundai Highland - Service Center

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April 21, 2025

Clean Service dept, advisor made check-in easy and work was completed before I was told it would be. More

by dmc2455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 19, 2025

Clean, friendly, courteous and respectful service center and very knowledgeable staff with great interaction with guests More

by fixkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 19, 2025

Work was done promptly when the parts were there. To drop off the car and pick it up is approximately 3 hour project and I do not have time to sit in the dealership. So I opt to drop it off. This i More

by vettdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

April 18, 2025

The service advisor was not knowledgeable about anything. For example, when I asked her about service deals, she did not know. When I checked the website it was down for updates. I showed her the website, ag More

by Ms. K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jori Hazel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further. Please email dana@webbcrs.com with your contact information.

April 16, 2025

Arrived, got waited on right away and out within the hour. That's my comment More

by floresj1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 18, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 13, 2025

Just about every time I've home for service, i would have to end up going back because of either faulty parts or the service tech forgetting to put all the pieces back onto the engine, probably won't be retu More

by BALDY784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

April 09, 2025

Very friendly all of the employees I have meet are courteous very clean waiting area.and Big john is a very nice salesman and he always make Sure you ok even after the sale of the car. More

by howardhogan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Big John Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 09, 2025

Great service but pricey. Job always well done,but too expensive. But all staff always helpful & pleasant More

by kvega2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 08, 2025

I was greeted with friendly smile and very fast service. Nice and clean atmosphere. Will definitely go back again More

by DEIDRA.BRISTER912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 09, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 08, 2025

Very clean dealership. Anthony was very courteous, kept me updated on my vehicle. Great service More

by Bearsfan23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Big John Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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