338 Reviews of Webb Hyundai Highland - Service Center
Clean Service dept, advisor made check-in easy and work was completed before I was told it would be. was completed before I was told it would be. More
Clean, friendly, courteous and respectful service center and very knowledgeable staff with great interaction with guests and very knowledgeable staff with great interaction with guests More
Work was done promptly when the parts were there. To drop off the car and pick it up is approximately 3 hour project and I do not have time to sit in the dealership. So I opt to drop it off. This i To drop off the car and pick it up is approximately 3 hour project and I do not have time to sit in the dealership. So I opt to drop it off. This is the second time into the dealer for a recall. I made an appointment for the first time, only to be told the part was not it. Service blamed parts for not having it in stock. I made an appointment a week later, being told they would have the part and call to confirm the part was in. I never received a call that the part was in, so I did not drop it off. I advised service that I would be out of town for work, so I would schedule when I was back in town. I was called and told it was time sensitive to return the car to the dealer. When I arrived at my second visit, the service advisor asked me if the parts were in this time. I find it odd that two departments in the same store do not communicate. I was under the impression that the service advisor was in charge of coordinating the repairs. The vehicle was picked up and appears to be ok. The service advisor was overall very pleasant and easy to talk to. More
The service advisor was not knowledgeable about anything. For example, when I asked her about service deals, she did not know. When I checked the website it was down for updates. I showed her the website, ag For example, when I asked her about service deals, she did not know. When I checked the website it was down for updates. I showed her the website, again she did not know. I asked her to get another advisor or manager. She then stated nobody was available. I just gave up at that point and said I will find another dealer to take my vehicle to who knows SOMETHING. More
Just about every time I've home for service, i would have to end up going back because of either faulty parts or the service tech forgetting to put all the pieces back onto the engine, probably won't be retu to end up going back because of either faulty parts or the service tech forgetting to put all the pieces back onto the engine, probably won't be returning to the service department anytime soon, unless I absolutely have to. More
Very friendly all of the employees I have meet are courteous very clean waiting area.and Big john is a very nice salesman and he always make Sure you ok even after the sale of the car. courteous very clean waiting area.and Big john is a very nice salesman and he always make Sure you ok even after the sale of the car. More
Great service but pricey. Job always well done,but too expensive. But all staff always helpful & pleasant Job always well done,but too expensive. But all staff always helpful & pleasant More
Very clean dealership. Anthony was very courteous, kept me updated on my vehicle. Great service Anthony was very courteous, kept me updated on my vehicle. Great service More