Webb Hyundai Highland

I purchased a sonata a few days ago from Webb Hyundai and can definitely say I had a wonderful experience! First of all I love my car, I always purchased American because that is how I was taught by my paren can definitely say I had a wonderful experience! First of all I love my car, I always purchased American because that is how I was taught by my parents but with learning what Hyundai offers I will definitely not go back! I got pricing and all my information thru email so by the time I got to the dealership I knew exactly what I wanted and how much I was paying for it! I highly recommend this dealer, everyone was super friendly and helpful. I already recommended my sister which wants my Sonata! She will be picking one up this Saturday!! More

Great overall experience. The sales staff were extremely friendly, made us feel at home. Our salesman Adam worked very hard for us and after the sale he would call and check on us to make sure we were compl friendly, made us feel at home. Our salesman Adam worked very hard for us and after the sale he would call and check on us to make sure we were completly satisfied with our purchase. Highly recommended. More

On the internet, Daisy Garcia answered all my questions about a 2011 Hyundai Elantra Limited. When I went into the dealership, Dean Miller was very helpful in answering a few more questions and "got the b about a 2011 Hyundai Elantra Limited. When I went into the dealership, Dean Miller was very helpful in answering a few more questions and "got the ball rolling" to purchase my chosen car. The financial young man, the cashier, all were very friendly and courteous. I was very satisfied with my purchase and can't wait until it gets here from the factory! More

Went to this dealership to look at a used 2010 Hyundai Elantra. Took a test drive in 2 of the used ones which Jeff pointed out the noises of the brakes and then we asked about the new 2010's. He brought u Elantra. Took a test drive in 2 of the used ones which Jeff pointed out the noises of the brakes and then we asked about the new 2010's. He brought us the Elantra SE to test drive (we were looking at the GLS) and told us all the new 2010's have a $2500 rebate that you would get off the price right then when you're financing. After test driving this car we asked about the price and we didn't want to pay that much...so he comes back to us and says he's found a GLS out in the back of the lot half buried in the snow and that it would be $17700 and asked us if we were interested he would get it dug out so we waited for him. When they brought the car around to test drive there was about a shovels worth of snow they left on the drivers side floor. We went ahead and test drove it and liked it and went in to discuss price and financing (we heard they had 0% financing and thought that would be pretty cool) We thought the price would then be $15200 + tax and we talk to Jeff about the 0% financing and he said he would check on price and payments and would be back (everytime he had to "check" we had to wait a long time) We were very clear on what we wanted but everytime he comes back with something a lot higher. I had a calculator on my phone and multiplied the amout of the payments with the amount of months and came up with about $19000! I asked him about the rebate and he said it was already taken out of price of the car! I said that this is higher than the sticker price and he told me that it was because of the taxes and shipping and docking fee or some xx like that. Also he said with the quote with the 0% financing that you lose the discount. All of this garbage wasn't explained to us up front and when we didn't want it he brings out Brian Webb who gives us more of the same. The thing is that if they weren't going to come even close to what we wanted then why all the back and forth and wasting our time. As we get up to leave they say we can give you a better deal on that used car that you drove and when we weren't interested in the used cars Jeff comments about how we made him dig that car out and everything. That's just plain rude... We might have left and gave it some thought and possibly came back if it weren't for the fact that he was so rude. We left from there and went to McGrath in Chicago. The ladies there are wonderful...very polite and informative and the manager came right out to meet us when we first got there. He explained all of our options so that we could make a choice that would suit us. We ended up getting a new 2010 Elantra there and at the price we wanted and the payments we wanted. They were truely wonderful and very refeshing after dealing with Webb's nonsense! More

I'd like to point out that when I purchased my 2011 Sonata there was a flaw in the rear bumper (what looked to be lot damage from moving cars around). I noticed it at delivery when the car was all cle Sonata there was a flaw in the rear bumper (what looked to be lot damage from moving cars around). I noticed it at delivery when the car was all cleaned up and I did a thorough walk around BEFORE I drove away. The salesman and I documented it and had it signed off on by a manager and we all had copies of what needed to be done. I made the appointment about a week later, brought my car back (was even given a loner car to drive as long as needed), and they repaired the bumper as promised with no incident. The repair came out absolutely perfect also. I'm not sure why that previous post was the way they claimed because I couldn't be happier with the whole process at this dealership. It just goes to show that the customer has to take some responsibility and realize once you drive away anything can happen. You can't drive home and park in the garage and all of a sudden notice something on the car. Even if it is 15 minutes old and you drove 2 miles away. Situations like that prior bad review probably took place late at night near closing and the customer was in a big hurry and didn't take the time to look over the car. Even if there was something not right with it it is still the customers responsibility to inspect the car PRIOR to driving away. Then if something isn't right with the vehicle here is the biggest tip one can do. GET IT IN WRITING!! You have no one but yourself to blame not having everything you are requesting put down in writing and signed off on by a manager. No excuses. Unfortunately the customer is NOT always right for being careless and trying to get something for nothing. You can't blame the dealer for damage that could have happened after you drove away. It's funny how everyone has camera phones today, why couldn't that person take a picture of the damage at the dealer at the time they bought the car? Anyway, I had an excellent experience and feel the Sonata is a great product. I'll admit that not every dealer is perfect but my concerns were handled exactly how I expected. I'll continue to bring my Sonata in for service and purchase more vehicles from Webb in the future. More

I was torn between two different dealerships. Daisy at Webb Hyundai gave me the best price. When I walked through the door I was greeted with a friendly smile from another salesman. When I asked to speak Webb Hyundai gave me the best price. When I walked through the door I was greeted with a friendly smile from another salesman. When I asked to speak to Daisy, he politely excused himself and called her. I felt welcomed. When I need to buy another car, I'll keep them in mind. More

My experience was Excellant! Daisy was understanding and willing to go that extra mile to get me the car that I wanted! It took all of 45mins for me to drive home with my 2005 Sante'fe GLS! Which by the way willing to go that extra mile to get me the car that I wanted! It took all of 45mins for me to drive home with my 2005 Sante'fe GLS! Which by the way had bonus features added!They get 5 stars! More