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Webb Hyundai Highland

Highland, IN

4.4
1,127 Reviews
Why Choose Webb Hyundai Highland For Your Next Vehicle? - We Feature Indiana's #1 best Selection of New Hyundais to choose from - Unlimited Free Car Washes With Any NEW or USED Vehicle You Buy From Us! - Read Our Community Wall, featuring letters and articles of some of the local organizations and charities we've teamed with. - #1 Service Satisfaction Dealer When It Comes To Servicing Your Hyundai! - Shuttle service up to 15 miles while waiting for your car to be serviced with us! - Complimentary coffee and beverages available in our wait
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9236 Indianapolis Boulevard

Highland, IN

46322

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Showing 1,127 reviews

April 23, 2022

Eric was very helpful during this process. He was understanding of my expectations and didnt feel like he was just trying to force me into any car. More

by JEFFERSONRASHAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

April 20, 2022

Got a great deal on a new lease! People easy to work with. Love the new Konia More

by kpar59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castresana, Greg Gentz, Jim Menz, Luis Castresana
Apr 21, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

April 18, 2022

This was the WORST experience leasing a car I have ever had. I dealt with Laurie more than my sales person. I live over 3 hours from this dealer and only drove this far because of the vehicle shortage an More

by rollinke
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laurie Fiorenzo-Kralek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gdowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Webb Hyundai Highland responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. A Manager will reach out to you directly so that we can work towards a solution.

April 14, 2022

Called the dealership spoke to Sales Rep Kristen told her what we were looking for and she said to come over . We got there and she helped us in the whole process and she was awesome . We are very happy More

by rocky12lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castresana, Jim Menz, Kristen Krieg
Apr 14, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

April 14, 2022

Eric from Webb Hyundai was amazing! Took the time to listen to what I wanted in a car and made sure to find the perfect match for me. Highly recommend!! More

by kaylacox401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

April 09, 2022

They allowed me to make decisions without real "car dealership" pressure. I like that type of salesmanship. More

by Bianchi28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

April 09, 2022

I was mislead about financing and the seller gave me misinformation on whether my car had the app function and where I can go if a mechanic was needed in the future. I have the car but didn’t leave feel More

by ssienkowski
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jim Menz, Kristen Krieg
Apr 11, 2022 -

Webb Hyundai Highland responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

Apr 11, 2022 -

ssienkowski responded

I would love to elaborate on my experience. I have an 800 credit score so I was expecting a low interest rate. He said I'd get a 5.9% from Hyundai or a 3.5% but that would include an extended warranty. I didn't want the extended warranty. One of the reasons I went with Hyundai was because of the 5 year/60,000 mile. So not only did I get the extended warranty, I paid $2,000 over MSRP. I get the market but I know I could have done better but agreed on over MSRP. But to add the warranty that I didn't want on terms that I don't think are right. I said I could get a 1.9 from Bank of America and he said we don't deal with them?. The car is for my 19 year old daughter who was with me at the time. I suppose I should have set up finance before I came but I wanted to finance with Hyundai. I just don't think he was honest with me. As for the salesman, I liked her but she told me I had to come to a Hyundai dealer to get the car fixed under warranty and she was incorrect about an app that she said we could get. I'm a teacher in Valpo who makes a modest living and wanted to do something for my daughter. I just don't think I was treated in an honest manner.

April 05, 2022

Mr. Hernandez was friendly and professional. He knew the car line and explained all the operations of the vehicle. He is polite, and knowledgeable. The overall experience was pleasant. Through no fault of More

by eduncan2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Fiorenzo-Kralek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Menz, Alfonso Hernandez
Apr 06, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

March 26, 2022

Kristen made the car buying experience not only easier but very pleasant. Everybody at Webb Hyundai was so helpful, friendly, knowledgeable & patient I will definitely recommend them to everyone. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez, Kristen Krieg
Mar 28, 2022 -

Webb Hyundai Highland responded

Mike, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

March 24, 2022

Overall was a great experience. Alfonso was very helpful and he and the team worked with me to obtain the best deal possible. More

by kjnovak1202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castresana, Alfonso Hernandez, Kristen Krieg
Mar 25, 2022 -

Webb Hyundai Highland responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our sales manager: Luis Castresana Sales Manager 9236 S. Indianapolis Blvd. Highland, IN 46322 Direct: 219.923.2442

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