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Webb Hyundai Highland

Highland, IN

4.5
984 Reviews
Why Choose Webb Hyundai Highland For Your Next Vehicle? - We Feature Indiana's #1 best Selection of New Hyundais to choose from - Unlimited Free Car Washes With Any NEW or USED Vehicle You Buy From Us! - Read Our Community Wall, featuring letters and articles of some of the local organizations and charities we've teamed with. - #1 Service Satisfaction Dealer When It Comes To Servicing Your Hyundai! - Shuttle service up to 15 miles while waiting for your car to be serviced with us! - Complimentary coffee and beverages available in our wait
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9236 Indianapolis Boulevard

Highland, IN

46322

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Showing 984 reviews

November 30, 2024

Fast service for recall (ECU update) and oil change. One star deduction since a requested service was not performed (lug nuts overtorqued from previous service and requested them to be loosened so I ca More

by 122viper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 29, 2024

I've been treated with respect and importance so I feel appreciated. From purchasing to updates and maintenance. More

by lookiejeanneson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Fiorenzo-Kralek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Krieg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 28, 2024

Pleasant experience from talking through text to in person. Everyone was helpful to make my new car purchase painless More

by joshbochenek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 27, 2024

It is a dealership it has cars. They serviced my car. It seems they have done a fine job. More

by timothy.anton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 24, 2024

I’m not positive who Erik is. I think he was the finance guy. If so, he was very pushy More

by pam.lopacki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gdowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

November 24, 2024

Finance was very rude the next day I had some questions and he never tended to them. Someone else came out and tried to help but couldn't. More

by ignacilresendez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaylan Clark
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

November 24, 2024

This highland Webb dealership is one of the best for great support and service. My whole family has been there to get a new car. More

by grayj243@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthea Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 22, 2024

I scheduled an appointment on Saturday of last week, they fit me in for Monday to buy all 4 new tires. I left work early with the intention of getting new tires just for the service department to tell me the More

by ricardo.olmos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jori Hazel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.

November 22, 2024

We had a great experience with the Webb team. Kevin was very informative on the vehicles and has a great sales approach. Very friendly and easy to deal with. Overall impression was great with the More

by kkolakowsk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ziolkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

November 22, 2024

$198/hr for labor is way too expensive. Over $800 to replace a $8 part that is a known issue is unacceptable. This steering coupler should have been a recall. More

by bailey6799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Webb Hyundai Highland responded

Thank you for your feedback. We understand your concerns about the cost. Our labor rate reflects the specialized skills and tools required for quality service. While the steering coupler issue may not have been a recall, we use reliable parts to ensure your vehicle's safety and longevity. If you have further questions or concerns, please feel free to contact us directly. We appreciate the opportunity to address your concerns.

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