Webb Hyundai Highland

Very good and efficient in their service. Helpful with additional information about our new car. Helpful with additional information about our new car. More

They do good work, this time around it was just a failure to contact me back about the installation of my tires that had come in two days after my visit. I was told that they might come in later on 5-29 and to contact me back about the installation of my tires that had come in two days after my visit. I was told that they might come in later on 5-29 and that I'll receive a call regarding that. So when I did receive a call I figured that it was about that but it was a follow up about my visit as if the work was completed already which threw me for a loop so when I explained to the person that called regarding that on 5-29, that I was still waiting to receive a call back so that I may get my tires installed I was told the same thing that I'll be called back upon their arrival to the shop.I then found myself waiting 2 extra days after they've arrived and having to call in myself in on order to find out that my tires had arrived 5-30 later that day. The reason for my review was the fact that I was waiting a whole 2 extra days to receive a call that I had to make on 6-2 to find out that my tires had arrived and I still hadn't received my call back and I had to risk driving back and forth to Chicago for work on my spare tire for two extra unnecessary days. I will never try to discredit the good work and service that I usually receive, this time around they just dropped the ball on this one. More

Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had not We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon. More

Dealership has a multitude of people who made every effort to accommodate me. It started when I walked in the door. effort to accommodate me. It started when I walked in the door. More

The dealership was very polite, helped me with everything I needed. They were very knowledgeable about the vehicle , I needed. They were very knowledgeable about the vehicle , More

I've always gone to this dealership for my service needs and have been satisfied with the results. and have been satisfied with the results. More

The waiting room was clean and had snacks and drinks. The staff was courteous and professional. The staff was courteous and professional. More

The only complaint I have is I wish they would have waited to schedule both recalls at the same time since they did not have parts available for 1 so I have to come back again which I don't like. waited to schedule both recalls at the same time since they did not have parts available for 1 so I have to come back again which I don't like. More

I was very pleased with the progress. Everyone at Webb was excellent. Kevin was outstanding to work with. Everyone at Webb was excellent. Kevin was outstanding to work with. More

Employees were polite and informative. The service wait was not long. The dealership environment was nice and clean. The service wait was not long. The dealership environment was nice and clean. More