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Webb Hyundai Highland
Highland, IN
1,114 Reviews
Why Choose Webb Hyundai Highland For Your Next Vehicle?
- We Feature Indiana's #1 best Selection of New Hyundais to choose from
- Unlimited Free Car Washes With Any NEW or USED Vehicle You Buy From Us!
- Read Our Community Wall, featuring letters and articles of some of the local organizations and charities we've teamed with.
- #1 Service Satisfaction Dealer When It Comes To Servicing Your Hyundai!
- Shuttle service up to 15 miles while waiting for your car to be serviced with us!
- Complimentary coffee and beverages available in our wait
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,114 reviews
November 17, 2015
Lack of Organization Technology and organization at this dealership leaves something to be desired. Their email system doesn't allow them to open even basic PDF and JPEG i Technology and organization at this dealership leaves something to be desired. Their email system doesn't allow them to open even basic PDF and JPEG images. I had to pull up the window sticker of the vehicle I wanted just to start the negotiation process. I was in the dealership for a total of four hours over two days, and most of that time I'm not sure exactly what I was sitting there for. The quote I was given and agreed upon was altered the next day when I came in, the numbers having been scratched out after I left on the first day. A week after owning my vehicle I was contacted with a list of paperwork that I had to submit, and I'm not sure why I wasn't informed about it earlier on... like during my four hours in the dealership, for example. More
by EJCUROSH
Verified Customer
November 16, 2015
Great Amazing experience, couldn't have been happier. My first time buying or leasing something out, and everything worked out perfect and I left the place Amazing experience, couldn't have been happier. My first time buying or leasing something out, and everything worked out perfect and I left the place satisfied and happy as ever. More
by DERICKNELSON45
Employees Worked With
Chris Hensley
November 10, 2015
Love My Sante Fe Sport!! I love this car. It feels like it was made for me and I got the color I wanted with a reasonable price. Very Happy with my purchase. I love this car. It feels like it was made for me and I got the color I wanted with a reasonable price. Very Happy with my purchase. More
by TAMMY.LINGO
November 04, 2015
Verbally assulted After getting an approval (not pre approval) we went in to select a car. Upon arrival we had to do ALL of the paperwork again and it took forever. We After getting an approval (not pre approval) we went in to select a car. Upon arrival we had to do ALL of the paperwork again and it took forever. We finally selected a car, worked out the details and agreed on a price/payment amount. I sent my boyfriend home to be with our children so I could stay and do the final paperwork. Upon going into the finance manager's office I was informed the agreed upon payment had increased quite drastically. I immediately called my boyfriend on speakerphone so he could hear why it had increased and what the new payment would be. At that point we decided this was not acceptable. The manager messed with numbers and even removed all the necessary warranties for a lease. This still did not lower the price to even remotely near the agreement. At that point I insisted my boyfriend come back to get me and hung up the phone. The gentleman we were working with had my debit card and refused to return it to me. The finance manager began to speak to me in a demanding and rude tone. He also began insisting I make the deal without my boyfriend's approval and told me it was 100% my choice. I kept refusing and asking for my personal information and debit card back. The manager began to verbally assault me and yell at me. I was honestly fearful of the situation. My cell phone was completely dead otherwise I would have called the police. I asked to use the restroom and was told "no because you'll just walk out." I then discovered I was alone with these 2 men in a locked building. Upon my boyfriend's arrival they had to unlock the door to allow him in. He came in and the manager changed his tone but, was still very rude and demanding. He made us feel as if we weren't worthy of owning the car and was demanding we sign the papers and demanding how we handle OUR financial situation and ownership of the vehicle. We then began to walk towards the door where my boyfriend and the salesman were talking peacefully. The manager then followed us and began a verbal altercation with my boyfriend. I demanded my debit card back and they reluctantly returned it. They would not return my personal information. The salesman followed us to our car and continued to attempt to talk us into buying the car. We left and on the drive home the sales manager called us back and said he was suddenly able to get the price we wanted. He again insisted we return to the dealership immediately. It was 10:20 at night and we were close to home. We declined and he kept insisting we turn around and that it would take 5 minutes to sign the papers. I said absolutely not and hung up the phone. I will be calling the corporate office in the morning and if need be I will file a police report. More
by AR1980
Employees Worked With
Joe, Tony
November 02, 2015
Very respectful.. Not your average pushy salesmen very nice and informative I don't feel like anything was left out when I bought my car. David I don't recall his last Not your average pushy salesmen very nice and informative I don't feel like anything was left out when I bought my car. David I don't recall his last name and Gabe were by far the best in helping anyway they could More
by RORO4EVUR
Employees Worked With
Gabe, David
November 02, 2015
Amazing Experience We were shopping for a vehicle for my son and I had driven a Hyundai Sonata while vacationing in Salt Lake City. I was impressed with the performance We were shopping for a vehicle for my son and I had driven a Hyundai Sonata while vacationing in Salt Lake City. I was impressed with the performance and comfort of this vehicle. We decided on the Elantra for my son because of safety, size and comfort. Excellent choice. Once we selected the car, I explained to the salesman that I was leaving out of town in 7 days and needed the vehicle ready with moon roof added. He made it happen ..... Awesome team .... Awesome dealership Thank you More
by DAWNPERP
Employees Worked With
Joe Salas
October 29, 2015
new vehicle purchase painless not that long of a wait. thanks hope the future visits in service department will be just as painless. thanks for making us feel comfortable. painless not that long of a wait. thanks hope the future visits in service department will be just as painless. thanks for making us feel comfortable. john/mary new car owners More
by JOHNCHEZ1958
Employees Worked With
kim slayter matt keammerer very attentive. much appreciated.
October 29, 2015
Excellent Service Joe Salas of Webb Hyundai provided truly excellent service when I purchased a 2016 Hyundai. He was professional,knowledgeable and respectful - it was Joe Salas of Webb Hyundai provided truly excellent service when I purchased a 2016 Hyundai. He was professional,knowledgeable and respectful - it was very good to work with him. More
by VEDA.DMITROVICH
Employees Worked With
Joe Salas
October 26, 2015
Good Treated a lot better than Napleton River Oaks. I'm sure I'll be satisfied with the service I receive in the future at Webb Hyundai. Thank You Treated a lot better than Napleton River Oaks. I'm sure I'll be satisfied with the service I receive in the future at Webb Hyundai. Thank You More
by merl48
Employees Worked With
Joe
October 22, 2015
Wonderful experience With the help of my salesperson, I was able to walk away with the perfect vehicle for me. He was very patient and helped me through every step. He a With the help of my salesperson, I was able to walk away with the perfect vehicle for me. He was very patient and helped me through every step. He answered every question I had and never made me feel overwhelmed. I would definitely return for my future vehicle. More
by RCAREN586
Employees Worked With
Joe Salas
