Webb Hyundai Highland

Way to buy a car Our sales person "Joe" was wonderful and did everything he could to make sure we were satisfied. He made it all easy even down to the financing! Our sales person "Joe" was wonderful and did everything he could to make sure we were satisfied. He made it all easy even down to the financing! More

Not happy I was not told that the model that I was buying did not come with curtain features that was very disappointing and its to late to do anything about it I was not told that the model that I was buying did not come with curtain features that was very disappointing and its to late to do anything about it. More

Great experience Dave was great!He was very professional and had a great deal of experience and patience. He did a very good job with showing me what I wanted. Dave was great!He was very professional and had a great deal of experience and patience. He did a very good job with showing me what I wanted. More

Nice vehicle Im happy with the azera This vehicle is luxurious Really roomy Very attractive Next year i will like to purchase the genesis one of my dresmcars Im happy with the azera This vehicle is luxurious Really roomy Very attractive Next year i will like to purchase the genesis one of my dresmcars More

Bait and Switch, Harassment, Fraud This dealership is shady, unorganized, unprofessional, and downright criminal. I went to Webb Hyundai on 11/20/2015 because I was interested in a use This dealership is shady, unorganized, unprofessional, and downright criminal. I went to Webb Hyundai on 11/20/2015 because I was interested in a used car they had listed online. After talking with a salesman, Brian Evans, he explained to me that the price listed online was not correct and instead, convinced me to look at the new models instead. I ended up purchasing a 2016 Hyundai Veloster for $1000 down and $371/mo for 82 months. I also had a trade in, a 2010 Camaro. I took the car home that day. On 12/8/15, I emailed Brian asking if my Illinois license plates had arrived. Brian responded that the plates were scheduled to arrive that day. On 12/14/15, I drove to Webb to retrieve my plates. I spoke with the receptionist, Brian, and the used car manager that day. I ended up getting my license plates after sitting in the waiting room for approx 30min. I left with no issues being brought up. On 12/22/15, I received a call from the finance manager, Jim Menz. Jim accused me of avoiding calls from the dealership and that I need to come back in to the dealership right away due to the contract I signed being invalid. Jim explained that the dealership accidentally had me sign the wrong contract and so it was not valid and that I needed to come in immediately. I told him I could not due to being tied up for the holidays. Jim said if I don't come in by Xmas Eve, they will come and take the car. Jim called me again on 12/23/15 to say the same thing, I told Jim I would come in ASAP and to stop calling. Over the course of the next week, Jim called me 17 times to both my personal phone and at work. I emailed Jim and asked for my options if I decided to not sign. After being harassed at home and at work, I wanted to return the car, get my down payment back and walk away. Jim claimed I was legally required to sign due to: "not a right of rescission in the State of Indiana". I went in and signed the new contract under duress on 12/29. They also forced me to pay my first month payment, which PNC bank claims to have never received. As a result of a delinquent payment, my credit score took a 130-point hit. My credit history, while only going back 2yrs, was perfect prior to this with 100% on time payments. Now this summer when I start shopping for my first home I am going to have problems getting a mortgage. This issue is going to end up costing me thousands of dollars. AND PNC bank also says that if the payment isn’t made within 3 weeks, they will send the account to collections and could repossess the car. I currently have a pending Consumer Protection case with the Indiana Attorney General’s office. Save yourself the trouble and go somewhere else. More

very good very nice people, excellent products, no pressure. I had an easy transaction and flawless pricing match. very nice people, excellent products, no pres very nice people, excellent products, no pressure. I had an easy transaction and flawless pricing match. very nice people, excellent products, no pressure. I had an easy transaction and flawless pricing match. More

pleasure doing business with Webb Hyundai. Love the convenience and trust With Webb Hyundai from sales and service staff. It was a good overall experience, and hope to see you again in two year Love the convenience and trust With Webb Hyundai from sales and service staff. It was a good overall experience, and hope to see you again in two years. More

No pressure, sincere honest people. Webb was the third dealership I had been to looking and the furthest from my home. I live in Ill. The other two places I got that gut feeling like I w Webb was the third dealership I had been to looking and the furthest from my home. I live in Ill. The other two places I got that gut feeling like I was being conned & I needed to leave... asap. In a sharp contrast, Webb was looking to meet 'my needs' from the start. They didn't play games, they were up front , honest and I felt their sincerity....and no pressure or pushiness from anyone. What an enjoyable experience it is when you find a business with a Win Win attitude. They in business to sell cars, which they did... but I really felt their goal was to see me Win too,by getting the best deal possible and return as a satisfied customer. Thanks to all of you! More

Veryyyyyy Happy!!!!!! Total great car buying experience....Wish I would came to buy my first car....Love the sales staff.Hats off James Evans for getting me the best deal!! Total great car buying experience....Wish I would came to buy my first car....Love the sales staff.Hats off James Evans for getting me the best deal!!! More

Good Great customer service. Really like my vehicle and would recommend dealer to Family&Friends. The salesman was great with explanation my vehicle detail Great customer service. Really like my vehicle and would recommend dealer to Family&Friends. The salesman was great with explanation my vehicle details. Like all qualities f the Santa Fe. More