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Webb Hyundai Highland

Highland, IN

4.5
855 Reviews
Why Choose Webb Hyundai Highland For Your Next Vehicle? - We Feature Indiana's #1 best Selection of New Hyundais to choose from - Unlimited Free Car Washes With Any NEW or USED Vehicle You Buy From Us! - Read Our Community Wall, featuring letters and articles of some of the local organizations and charities we've teamed with. - #1 Service Satisfaction Dealer When It Comes To Servicing Your Hyundai! - Shuttle service up to 15 miles while waiting for your car to be serviced with us! - Complimentary coffee and beverages available in our wait
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9236 Indianapolis Boulevard

Highland, IN

46322

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Showing 855 reviews

August 07, 2024

The establishment is clean with complimentary items. The problem I had at the dealership was my representative,Anthony providing misinformation. He then regarded it as miscommunication, but I had a witn More

by pds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Formentini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry this happened and would like to have a Manager reach out to discuss this further. Please email dana@webbcars with your contact information.

August 07, 2024

This is a great place to bring your car . They don’t keep you waiting for long periods at a time More

by schemikawells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 06, 2024

My advisor was amazing. The service didn't take long and the service experience was excellent. More

by martinbreyana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Webb Hyundai Highland responded

Breyana, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Webb Hyundai Highland.

August 05, 2024

The appointment was very easy to schedule. Had my Sonata in and out in an hour. Very pleased with the service and the staff is very friendly and helpful. More

by Shaneb52501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Kobiela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Formentini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jori Hazel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you so much, Shane, for your kind words, and for taking the time to leave us this wonderful feedback!

August 05, 2024

Took my Genesis in for the seatbelt recall which they said would take one day Two weeks later and many excuses later, I got my repaired car back. I checked my car's app and they left it outside on the l More

by tcs
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was Anthony but not sure which one.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and would like to have a manager reach out to discuss this further, please email dana@webbcars.com with your contact information.

August 05, 2024

Very friendly, cordial and honest. Explains every feature of the vehicle and makes every step of the buying process easy and comfortable. Thanks Tony More

by JR&MR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Webb Hyundai Highland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Webb Hyundai Highland!

August 04, 2024

Have an intermittent issue with my infotainment system going blank and pixelated at random times. They did not see the issue while I was there. I had video of the issue and they did not ask to see it. Was More

by pnclove98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bonessa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 04, 2024

Busy Dealership. Be prepared to wait a little bit. Waiting area is clean and drink/snack provided are a nice touch. More

by tabdpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Webb Hyundai Highland to be a positive one. Please don't hesitate to reach out if you need anything else.

August 04, 2024

I paid $500+ for pads and rotors on my rear brakes. I thought brake replacement would have a lifetime warranty at that price. When I looked over my paperwork, there was no information regarding a warra More

by davistee45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bonessa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Webb Hyundai Highland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 04, 2024

Kristen and her team made purchasing our next vehicle a seamless and efficient experience. I appreciate her knowledge, professionalism and her genuine interest to win our business. We are looking forward t More

by Trevino312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Krieg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Webb Hyundai Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kristen met your expectations. Thank you again for choosing Webb Hyundai Highland. We look forward to having you as one of our valued customers for many more years to come!

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