Webb Ford

Quicx; courteous service Visit was about service. Usually in & out. Rates are reasonable. My truck only goes to Webb. Employee who handled my service was great. I will retun. Visit was about service. Usually in & out. Rates are reasonable. My truck only goes to Webb. Employee who handled my service was great. I will retun. More

Unexpected cost Brought my Grand Marquis in for the battery cables to be changed. Had to order the cables a few days before ($240), then $280 to have them installed. Brought my Grand Marquis in for the battery cables to be changed. Had to order the cables a few days before ($240), then $280 to have them installed. OK, it's a 2006 model and the positive cable looked like an octopus on the non battery end, so that wasn't too surprising. The service dept. is first come first served so the 3 and a half hour wait was acceptable. Then, Susan, my service advisor came to me and explained the car wouldn't start because the "Throttle Box Valve" was stuck open and needed to be replaced before the car would start and that would be another $370. Of course the car is 14 years old and anything might need replacing, except that car dealer service departments have such bad reputations about padding bills, doing unnecessary work, breaking things so they can fix them and charge the customer, etc....... Now, I wasn't back in the work area when the work was done but, who knows? Susan was very nice and apologetic and took $40 off the bill. More

New Tire I had a good time at this place. I would tell my friends and family to go to this dealership. The service dept was very nice. I had a good time at this place. I would tell my friends and family to go to this dealership. The service dept was very nice. More

professional and fast The employees treat you with respect. They are very knowledgeable. Service was excellent. The free wifi made the wait bearable very very good servic The employees treat you with respect. They are very knowledgeable. Service was excellent. The free wifi made the wait bearable very very good service and location More

Professional and fast. The current service team at Webb make repairs fast, complete and and right the first time. They have serviced my vehicle each time with one visit, fi The current service team at Webb make repairs fast, complete and and right the first time. They have serviced my vehicle each time with one visit, fixed right the first time. More

staff is friendly and helpfuo I appreciate that they explain everything they do to the car. They are friendly and make it easy for people that don't know alot about cars. I appreciate that they explain everything they do to the car. They are friendly and make it easy for people that don't know alot about cars. More

Great Service as Usual I use Webb Ford for service because they have great employees. Service Rep STEVE ALWAYS gives me the information I need and remembers who I am. Serv I use Webb Ford for service because they have great employees. Service Rep STEVE ALWAYS gives me the information I need and remembers who I am. Service is quick and every issue I bring they solve for me. More

The service representative met me with a smile and quickly asked what the reason for my visit was. Service was done in an expeditious manner and at a reasonable cost. quickly asked what the reason for my visit was. Service was done in an expeditious manner and at a reasonable cost. More

2005 Mustang repaired Brought in my Mustang for service and AC. Identified the problem and got it fixed promptly. Simple to do business with and repairs were well reviewe Brought in my Mustang for service and AC. Identified the problem and got it fixed promptly. Simple to do business with and repairs were well reviewed and economical. I have always had good experiences. More

Quick service turn around. Came in with a punch list of items, that in accordance with the owners manual should be completed on or before the 60,000 mile mark. Currently at abo Came in with a punch list of items, that in accordance with the owners manual should be completed on or before the 60,000 mile mark. Currently at about 56K. Change the Cabin Filter, Change the Engine Air Filter, Change the Transmission Fluid, Check the Brakes, etc. The service department provided a brief quote for the work to be completed, I agreed with the tasks and the amounts delineated. They proceeded with the work and completed it in a timely manner. Satisfied with the outcome, I was on my way to my next endeavor. Thank you very much... More