Webb Ford

Do not go here! Worst dealer experience I have ever had and I've dealt with quite a few. They are pushy, dishonest, and disrespectful. I just left a detailed review o Worst dealer experience I have ever had and I've dealt with quite a few. They are pushy, dishonest, and disrespectful. I just left a detailed review on Google for anyone that cares to read it. More

very helpfull steve has been very help full,have a new thuck that burns a qt.of oil every 700 miles he is trying to find out why steve has been very help full,have a new thuck that burns a qt.of oil every 700 miles he is trying to find out why More

Service that met Expectations Great People to do business with. ! Car repaired and returned on schedule. Will return when my other vehicles need serving and repairs Competitice ti Great People to do business with. ! Car repaired and returned on schedule. Will return when my other vehicles need serving and repairs Competitice tire prices. More

Oil change and tire rotation Steve the service Forman did an excellent job in getting me in and out in a reasonable time, while he assisted other customers and kept mechanic wor Steve the service Forman did an excellent job in getting me in and out in a reasonable time, while he assisted other customers and kept mechanic working in a professional manner More

always taken care of quickly The car I have now is the second new Ford that I have bought from Webb Ford and the few times I have had a problem I was always taken care of very qu The car I have now is the second new Ford that I have bought from Webb Ford and the few times I have had a problem I was always taken care of very quickly...like during that last big snow storm we had I was first in line because a warning light came on that said low tire pressure and I sure did not want to end up with a flat tire...andalso my brakes made a sound when backing up..I was in and out within a half hour and all the problems had been solved More

Excellent salesman! Spent four hours or so going back and forth between cars trying to find something within my payment budget. I was given a very fair trade in for my c Spent four hours or so going back and forth between cars trying to find something within my payment budget. I was given a very fair trade in for my car. Both the salesman, Brendan, and The manager, Dan, were very patient with me and never got upset or pushy. Walked out with a 2019 Fusion that I love! Thank you! More

great service The service was excellent and the service representative was very helpful and courteous. The service was performed sooner than I expected. It was a n The service was excellent and the service representative was very helpful and courteous. The service was performed sooner than I expected. It was a nice surprise.. More

Exceptional I have 2 vehicles purchased at Webb Ford. 2016 F-150 XLT and a 2017 Escape Titanium. The workmanship and professionalism of the entire staff is except I have 2 vehicles purchased at Webb Ford. 2016 F-150 XLT and a 2017 Escape Titanium. The workmanship and professionalism of the entire staff is exceptional, Timing and scheduling has always been within our schedule and completion as per quotation. Wonderful salesmen and service professionals. More

Service locally at Webb Ford Since Webb doesn't do reserved spots for service I got there early in the morning (7:15am). After pulling into the service area a gentleman met me bef Since Webb doesn't do reserved spots for service I got there early in the morning (7:15am). After pulling into the service area a gentleman met me before I even got out of the car, and asked how he could help me that morning. I told him I need a grease, oil, and filter. That is essentially there "The Works Special" without the rotation of the tires. They also check other fluid levels, tire wear, etc. I asked how long it would be since I had to wait. He said max of 45 min to 1 hour (they were busy at the time). The service writer came back and got me in about 35 minutes completely done and the car parked out front. This is one of the reasons I return. Their efficiency in my case has been excellent in the past 4 years. More

Shady dealership, Zero customer care Worst experience at Web Ford. I purchased a Ford Focus 2010 and the sales person, Thomas Miller was pushy and devious. He assured us that the car was Worst experience at Web Ford. I purchased a Ford Focus 2010 and the sales person, Thomas Miller was pushy and devious. He assured us that the car was already tested by Web Ford to ensure there are no issues and I believed. From reviews, I believed this company was reputable but I was so wrong. Thomas rushed us during the test drive as part of his scheme. On the drive home, I noticed serious uncontrollable car and engine vibrations and discovered I had no control of the car, which was a serious safety issue. I called immediately and no one was willing to address my concerns. I was transferred from person to person and finally to the sales person, Thomas who was rude on phone and told me whatever was going on with the car was my business and he already sold me a car and also that I should not bring it in for any repairs because they will charge me a lot more than required to fix any issues. I have made several attempts to reach other authorities at Web Ford but I have been ignored completely. I got an estimate from a local mechanic and I have to spend about $1000 to fix 3 major mechanical issues. These people at Web Ford have zero customer care. All they care about is milking the customers dry. This is really bad for a brand. More