Webb Ford

Steve Rowe is a liar! One star rating for Webb Ford service department is too high. If I could, I would give them a negative rating. Steve Rowe in the service department is One star rating for Webb Ford service department is too high. If I could, I would give them a negative rating. Steve Rowe in the service department is a liar and a scam. I dropped off my Focus for a break job. I requested that the drums and rotors be turned and wanted new pads and shoes. There was nothing wrong with the brakes other than I knew it was time for new pads and shoes. Steve called me later to tell me that the rotors were warped which I knew was a lie because if a rotor was warped, I would have felt a pulsating movement in the brake paddle. When I questioned Steve about what he meant the rotors were warp he then told me the rotors were out of round. I knew this was also a lie because this would be nearly impossible for a small car subjected to light daily driving. When I questioned Steve about the rotors being out of round, he then proceeded to tell me they would not be able to put the rotors on the machine. This was lie number three. It took them two days and charged me $600 for a break job. Steve Rowe is nothing but a liar, a scam and a rip off. More

I love my Ford F150 They always put me at ease with the way they care for and respect my vehicle. They always keep me informed the whole way through. They always put me at ease with the way they care for and respect my vehicle. They always keep me informed the whole way through. More

Another great visit I always feel confident Steve will take care of my vehicle. No problem getting in for the work and it was all done in a timely fashion. Thanks. I always feel confident Steve will take care of my vehicle. No problem getting in for the work and it was all done in a timely fashion. Thanks. More

NEW VEHICLE Was able to locate a specific vehicle. Sold it for a fair price, and deilered it in a short time. Followed up with the paper work really fast. Was able to locate a specific vehicle. Sold it for a fair price, and deilered it in a short time. Followed up with the paper work really fast. More

Airbag Recall I took my Ford Fusion in for the replacement of the passenger airbag. Dealer closest to me said it would take all day and maybe overnight. Webb Ford I took my Ford Fusion in for the replacement of the passenger airbag. Dealer closest to me said it would take all day and maybe overnight. Webb Ford did it in 2 hours from start to finish. Steve in Service is always professional and courteous. Enjoyed my visit. Also got new tires, and Steve handled sending in the information so I could get my rebate. More

Service work Friendly staff explained what the works did. Work was done fast. I am completely satisified with the waiting room. I was told that everything was goo Friendly staff explained what the works did. Work was done fast. I am completely satisified with the waiting room. I was told that everything was good. More

fast easy and fair I didn't have time so I let webb do it and I don't regret it I would do it again next time for sure I didn't have time so I let webb do it and I don't regret it I would do it again next time for sure More

Servicing my Ford Escape Webb Ford has always made a deal that I could afford. I traded an expedition for a mustang. Then a mustang for an escape. I have always been satisfied Webb Ford has always made a deal that I could afford. I traded an expedition for a mustang. Then a mustang for an escape. I have always been satisfied with any of the Ford's I have owned. Thanks, Webb Ford More

Service work Was very Satisfied with the guys in the service Dept. the took care of me and my car.my car came back to me looking great! Was very Satisfied with the guys in the service Dept. the took care of me and my car.my car came back to me looking great! More

Check engine light on My check engine light came on unexpectedly. Took it to Webb Ford for an oil change and to get this problem analyzed. A sensor failed but fortunately My check engine light came on unexpectedly. Took it to Webb Ford for an oil change and to get this problem analyzed. A sensor failed but fortunately was still under warranty. Webb took care of me and quickly got me back on the road. Very pleased with the service and the technician, Gunnar. More