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Webb Chevy - Service Center

Oak Lawn, IL

4.1
444 Reviews

444 Reviews of Webb Chevy - Service Center

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March 21, 2024

As usual, from the time, I entered the service department until the time I departed I received Excellent customer care. Remi is especially outstanding with his customer service skills. He’s courteous, knowle More

by VJAMESGREAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Remy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 19, 2024

Service was great…Customer service was fantastic…Great experience…The agent that took care of me was fantastic More

by Jachele9835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 15, 2024

Favian was excellent and very helpful. You are fortunate to have him. I hope I have him on my next visit. More

by TOMMYPANTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 08, 2024

I wish they had gave me more of a discount since i spent over $7000. in a year. But i can say my vehicle running much better. still have more work to be done. Thank you More

by wimms
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 07, 2024

I was unable to reach Briana for 30minutes and the courtesy driver who picked me up for my return drove with the window all the way down in 40 degree weather. More

by Shameika.lee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anibal Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

March 05, 2024

Appointment time was 11am. Diagnostic tests was completed by 12:30. I was informed parts were already ordered and car would need to stay a day. “In and Out” compared to any ot More

by Candice
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 05, 2024

He was very pleasant & helpful . Great customer service . A very carrying person Pleasant to talk too also More

by hawaiimar6
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 02, 2024

The service was okay. I was scheduled at nine o’clock didn’t leave until twelve noon. More

by mableporter34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmorea Nance
Mar 08, 2024 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened. A Manager may be reaching out to discuss this further.

March 02, 2024

Great service and communication between me and the service department. They really helped solve my issue in an easy and hassle free way. More

by mcarlos871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
Mar 06, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 01, 2024

Jake was very attentive and professional. Keeping me informed about the status on my truck. The other Service Tech that also came to see me to say Hi was Cesar, he used to take care of me b More

by rarodriguez1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Pierson
Mar 06, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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