Webb Chevy - Service Center

I bought my Chevy Equinox new in 2011. After that, I have had nothing but problems from this dealership. My car broke down 3 times within a month with less than 20, 000 miles on it. The first two times, they had nothing but problems from this dealership. My car broke down 3 times within a month with less than 20, 000 miles on it. The first two times, they assured me that they had fixed the problem. Only to find out that they had lied. The part the needed to fix it didn't even exist yet. It was being "redesigned." I found that out after I broke down the last time in the middle of an intersection with my one year old in the car, and had to have it towed!! Nobody from this dealership would return my phone calls, and the last time they kept my car for 22 days!!! After trading in that car with another dealership, I have now been waiting 2 months for them to refund my money for the extended warranty I bought (still my phone calls are being ignored). I would never recommend this dealership to anybody. I can't believe that are still in business. More

I am livid. All that is wrong with General Motors can be summed up by rogue dealers like Webb Chevy. I have never before as an adult been lied to in such a bold face mannor. Repairs that are quoted as 2-3 h summed up by rogue dealers like Webb Chevy. I have never before as an adult been lied to in such a bold face mannor. Repairs that are quoted as 2-3 hours are not even STARTED untill the car has been there twice that long. I, myself, more than once, was told a repair would be completed in an hour or two only to be told after an four hour wait that the parts needed were not there. And then they act like they are doing you a favor! More