Webb Chevy - Service Center

Never called to communicated with me about my car. My car was there for a total of 4days!!! When I went to pick my car up it didn't start and that was the reason why I brought the car in. The guy gave My car was there for a total of 4days!!! When I went to pick my car up it didn't start and that was the reason why I brought the car in. The guy gave my car a jump after I paid $1,285 for them to fix the problem, mind you the problem was the car not starting. The care was shaking uncontrollably when I restarted it, which was something I never experienced with my car. I made them take the car back, they did more work, minor work he oiled a wire to stop the shaking. I was told my car didn't start when I came to pick it up because the technician forgot to let the car run after he replaced the chip in my car. when I came to get my car for the second time they forgot to reset my car, so things like the oil light was showing as 0% when I had just got an oil change, so they had to take the car back to reset it. There was new scratch marks on my driver side door. I talked to Breyana over the phone, she knew very little about the ECM and how the technician found the problem, so I asked to speak with someone els who could better explain to me what was going on with my car and she would not let me speak to another person, she seemed offended that I wanted to speak to someone else, I just wanted someone who could better explain what was going on with my car. After a lot of pushback she let me speak to another person who was able to better explain to me what was going on with my car and answer my questions. And again there was no communication AT ALL!!! Nobody called me to communicate with me about my car, I had to call to get any type of update. When they figured out the problem no one called, the first time when my car was finished no one called, when the car had to go back no one called, just no communication at all. More

I've been treated like a valued customer from the very first time I walked in first time I walked in More

Service Advisor Favian, in concert with his manager, went the "extra mile" to ensure necessary repair/replacement eill be made the "extra mile" to ensure necessary repair/replacement eill be made More

Great people , very friendly and explained everything clearly. Went out of their way to make sure I was satisfied with everything. clearly. Went out of their way to make sure I was satisfied with everything. More

Ceasar is a great associate and my experience is always pleasant when I visit this location pleasant when I visit this location More

Mr. Remy Price checked me in answered my questions and checked in with me from time to time while my vehicle was being serviced. I really appreciate that. Is customer service was superb. checked in with me from time to time while my vehicle was being serviced. I really appreciate that. Is customer service was superb. More

Routine oil change. No problems at all. Only the sales personnel are very friendly. Service department is kind of uptight, guess they get the disgruntled people the m No problems at all. Only the sales personnel are very friendly. Service department is kind of uptight, guess they get the disgruntled people the most, causing them to be very bland. More

From the time I pulled in to the service area the gentleman, was very helpful in inquiring what services I was there for. Then Josh was very helpful to expedite my paperwork. gentleman, was very helpful in inquiring what services I was there for. Then Josh was very helpful to expedite my paperwork. More

I love this dealership they work with u and Joe is great guy he makes sure he get everything in order for to ride off in ur new ride and Daqurius was a great sell man thanks to u guys im riding nice and hap guy he makes sure he get everything in order for to ride off in ur new ride and Daqurius was a great sell man thanks to u guys im riding nice and happy More

Very happy with Webb Chevrolet for whatever my needs are it's always a pleasure when I go there. it's always a pleasure when I go there. More