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Webb Chevy - Service Center

Oak Lawn, IL

4.1
447 Reviews

447 Reviews of Webb Chevy - Service Center

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October 22, 2022

lack of communication,Time consuming ,my service advisor lacked professional courtesy,I. Had to inquire about my vehicle,instead of him being informative to help ease the Extremely long wait.Once vehicle wa More

by baggettshaundra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Remy Price
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened. A Manager may be reaching out to discuss this further.

October 22, 2022

When arriving I was greeted and served right away. All of Webb's employees were friendly and efficient. More

by fishman052
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Phillips
Oct 25, 2022 -

Webb Chevy responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well while you were here! Keep in touch for all your future automotive needs.

October 21, 2022

Glad they were able to build the steering column. Had to wait but they came through! More

by ELAINE.MUCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Webb Chevy responded

Thank you for your kind words and 4 Stars, we are happy to hear that everything went well while you were here! Keep in touch for all your future automotive needs.

October 20, 2022

My advisor Kevin was personable and kept me up-to-date on what was going The work was completed in a timely manner and Kevin should get a raise More

by dereksr86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Phillips
Oct 23, 2022 -

Webb Chevy responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well! Please keep in touch for all your future automotive needs.

October 20, 2022

Customer service was bad. Had a waiting time of approximately an hour and they took about 4 hours . More

by ysaelarellano08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Webb Chevy responded

Thank you for sharing your feedback with us, we are sorry to hear that this happened. A Manager will be reaching out to discuss this further.

October 19, 2022

Appointment set, reminder phone call, drop off and was out. Quick service, less than an hour. More

by Johnm0527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Webb Chevy responded

Thank you for taking the time to share your experience, we are happy to hear that everything went smoothly. Please let us know if you have any automotive needs in the future!

October 19, 2022

I'm very unsatisfied with the quality of the vehicle that I purchased from this dealership. I purchased a 2022 Chevy Blazer in March with 9 miles on it and had to bring it back the next day because it lost More

by ulwoods33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Car Joe Jozefiak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Webb Chevy responded

Thank you for taking the time to share your experience, we are sad to hear this has happened. A Manager will be reaching out to you to discuss this further.

October 19, 2022

Did not do a great job waiting on me and got my leather material drity More

by angelow55
Recommend Dealer
No
Employees Worked With
Cesar Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are sorry to hear that this has happened. Please contact our Service Manager Sean, at 708-398-6714 to discuss this further.

October 19, 2022

Service performed was done promptly and quickly. Thank you for everything you do.. Thank you again More

by campbell0925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Hack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Drane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Formentini, Kevin Phillips
Oct 21, 2022 -

Webb Chevy responded

Thank you for taking the time to share your experience, we are happy to hear that everything went smoothly. Please let us know if you have any automotive needs in the future!

October 18, 2022

Shout out to Cesar for diligently solving the problem with my car dying out. Had to invest $900 dollars to correct the problem but my car hasn't died out since replacing the part. Please send email to More

by Scasper228
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Webb Chevy responded

Thank you for your kind words and 5 Stars, we are happy to hear that Cesar was helpful! Please let us know if you need anything in the future.

Oct 21, 2022 -

Scasper228 responded

Please send me an email on the problem that was causing the car to die out. Thank you.

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