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Webb Chevy - Service Center

Oak Lawn, IL

4.1
447 Reviews

447 Reviews of Webb Chevy - Service Center

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December 30, 2022

I went to fix a flat tire and check pressure sensor in the wheel as it was not working. It took WEBB 2 hours to find a puncture on the side wall of the tire and ask me if I am OK to replace it as it is no More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Breyana Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Pierson
Jan 01, 2023 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

December 28, 2022

Our sales person was really helpful. The shop was also so welcoming. Highly recommend! I will come again More

by yomdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
Dec 30, 2022 -

Webb Chevy responded

Thank you for sharing your kind words and 5 stars, we truly appreciate it and hope to see you again soon!

December 21, 2022

Whoever was in my vehicle during and when finished left it super dirty. dirt handprints and dirt on seat More

by josemexico82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

Dec 22, 2022 -

josemexico82 responded

I would like to thank sean Drane for reaching out and asking about the issue i had on my last visit. I will definitely be back because you reaching out means you care about your customers. Once again thank you sean Drane.

December 17, 2022

Extremely disappointed. An unusually expensive repair. More than the value of the car. The only explanation I was given was to finance the $13, 000 repair. Nothing more. I w More

by keats
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Alicia McCall
Dec 20, 2022 -

Webb Chevy responded

Thank you for taking the time to share your feedback, we are sorry to hear that you were not completely satisfied. A Manager will reach out to discuss this further.

December 15, 2022

Since I brought my car in for service it revs a lot and it seems to run sluggish More

by marion41p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alicia McCall
Dec 20, 2022 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that your not completely satisfied. To discuss this further please give our service manager a call his name is Sean Drain and he can be reached at 708-398-6714.

December 13, 2022

Josh got me in soon as possible he’s very friendly personable to deal with also the technician that work on my truck did a very good job truck was give back clean as it came in thank you for the grea More

by Gtoandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Drane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walters
Dec 15, 2022 -

Webb Chevy responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 09, 2022

I was in and out in no time quick and clean! Waiting area that I relaxed in More

by 19levi12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Webb Chevy responded

Thank you for your kind words and 4 Stars, we truly appreciate it and hope to see you again soon!

December 05, 2022

Ronald Thomas, Cesar Ayala, and Dan are attentive, cooperative, kind and knowledgeable. You have an amazing team that needs to be recognized and celebrated🎊🎈🎊 More

by fee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAN the Mechanic, Ronald Thomas
Dec 07, 2022 -

Webb Chevy responded

Thank you for all your kind words and 5 Stars, we truly appreciate it and look forward to seeing you again soon!

December 04, 2022

The guy named Josh was very helpful and kept me informed about the situation with my car. More

by walker3564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Webb Chevy responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and look forward to seeing you next time!

December 01, 2022

I was unfairly treated by some of the employees that were extremely unprofessional and disrespectful to me. I contacted the general manager and he investigated the issue and offered me an acceptable apology More

by 374thcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Hack
2.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Formentini
Dec 03, 2022 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sad to hear that this has happened. Please let us know if you would like to speak with a manager again.

Dec 03, 2022 -

374thcc responded

Not at this time. The general manager informed me that he would be addressing the issue and making necessary changes.

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