Back

Webb Chevy - Service Center

Oak Lawn, IL

4.1
447 Reviews

447 Reviews of Webb Chevy - Service Center

Sort by
March 07, 2023

Had to go to the dealership in order to get my oil changed. Reason being that the oil pan plug was stripped and other services like jiffy lube would not do the change due to the plug being stripped. W More

by RobertJures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

March 05, 2023

Came in for check engine light. Was given a cause plus 2 other unrelated issues with my vehicle. The diagnosed engine light "fix" pertained to fuel pipe filler. The repair was estim More

by brumfield.geo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

brumfield.geo21 responded

The 2 unrelated issues were resolved successfully

March 02, 2023

Febian at the service department was very professional and got my pots ordered right away and took care of my concerns. I’m 100% satisfied and the dealership look very professional. More

by Gtoandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Hack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Maske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Drane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walters
Mar 06, 2023 -

Webb Chevy responded

Thank your for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

March 01, 2023

everyone was very friendly and got me in and out in a timely manner. i was very pleased with the service I recieved, More

by SBBOD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Webb Chevy responded

Thank your for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

February 20, 2023

The service was quick and informative. They are always friendly and attentive. Setting up my appointments on the app are on point. I get a quick response through email and text after I re More

by mannish31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Webb Chevy responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

February 18, 2023

Unprofessional! !! Josh and Breyanna went back and forth with me about a Warranty that they claim I didn’t not have. Over charged me and did not use my warranty. Br More

by charthomas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

February 08, 2023

Outstanding, the service was excellent, would recommend this dealer to everyone. Staff was very friendly More

by mm3sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Hack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Drane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia McCall, Joe Formentini, Jake Pierson
Feb 11, 2023 -

Webb Chevy responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

January 26, 2023

After $2,700+ dollars, 10 hours of travel and wait time on 1/23/23, the car serviced w/Fabian initially on 12/27 22 - (2,200.00 during the first visit) for a total of 4,900+ dollars to Webb Chevy still has More

by ctmcneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Webb Chevy responded

Thank you for sharing your feedback with us, we are sorry to hear that you were not completely satisfied. A Manager will be reaching out to discuss this further.

January 25, 2023

My service advisor was great! But the guys in the back was not so good. More

by odettet85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was great
Jan 27, 2023 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that you were not completely satisfied. We will have a Manager reach out to discuss this further.

January 04, 2023

I would like to take the time to say thank you to the service Advisor Favian and service Manager Sean at webb chevrolet for been so kind and awesome to me on my visit at webb Chevrolet ..Such a gre More

by Pamela Guiden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Drane
Jan 05, 2023 -

Webb Chevy responded

Thank you for all your kind words and 5 Stars, we are so happy to hear that Favian and Sean were able to make your experience a good one, please let us know if you have any automotive needs in the future!

Jan 05, 2023 -

Pamela Guiden responded

Thanks again .... .i will always keep Webb in mind..

...
19
...