Webb Chevy

Connor Booth was my sales specialist. I went in on Friday night, with everything prepared (pre-approval, down payment, Costco certificate ready). The vehicle I went in for was already sol I went in on Friday night, with everything prepared (pre-approval, down payment, Costco certificate ready). The vehicle I went in for was already sold unfortunately but Connor was quick to locate another vehicle for me from the location in Plainfield. We signed all the paperwork Friday night and Connor told me to comeback Saturday for my vehicle. Sure enough, first thing in the morning he gave me a call and let me know my vehicle was on its way and to head over. I got there and it was ready to go. Connor is very knowledgeable and knows exactly what he is doing, he puts you at ease and is not pushy, he makes his recommendations on added features and if you decline he does not push further. He helped me program my vehicle features and later followed up and let me know if I had questions to call him or email him. He really takes the stress out of car buying. Will be recommending friends and family to him in the future! DEALERSHIP Con: Sadly there was only 1 finance manager (who was kind and well spoken. I had a couple questions and he was quick to provide answers). We waited about 8 hours just to see him (there were about 10 people ahead of us) we were able to leave and grab some food. Overall my transaction itself was about 2 hours (about 1.5 hr on Friday and 30 min with finance manager on Saturday) but had an 8 hour wait. The staff is very kind and were constantly checking in on everyone waiting, regardless if you were their client or not. Connor was constantly updating me on how many people were ahead of me and an estimated wait in case I wanted to leave to get something to eat. From the beginning they set clear expectations on the long wait time which I can appreciate. More

Connor was Friendly and very Knowledgeable! He took Carin Explaining things to us and telling us about the Best Offers Available to fit our Budget! This is the 3rd car purchased from Webb! He took Carin Explaining things to us and telling us about the Best Offers Available to fit our Budget! This is the 3rd car purchased from Webb! More

Too much confusion. nobody knows what’s happening and you’re standing or waiting to try to figure out what the heck is going on with your car?? nobody knows what’s happening and you’re standing or waiting to try to figure out what the heck is going on with your car?? More

Fabian Was very nice and explained everything very well and answer all my questions About additional service and answer all my questions About additional service More

Everyone is very friendly and accommodating! ! Connor got me in and out in a couple hours and was a super big help in finding this vehicle! 10/10 would recommend to others! ! Connor got me in and out in a couple hours and was a super big help in finding this vehicle! 10/10 would recommend to others! More

I had a great experience buying my traverse at Webb Chevy. Jose Cortes and Joe were wonderful to work with! Chevy. Jose Cortes and Joe were wonderful to work with! More

The has been one the best car experiences ever! !!!!! I will forever be a customer and will send plenty of referrals!!! !!!!! I will forever be a customer and will send plenty of referrals!!! More

The salesman help me change my mind I was gonna leave he was great Amazing was great Amazing More

Honored my first free oil change when Homewood Chevy (the dealer I purchased the vehicle from) wanted to charge me. Took care of my truck within 2 hours, even on a busy Friday morning. dealer I purchased the vehicle from) wanted to charge me. Took care of my truck within 2 hours, even on a busy Friday morning. More

Took my car in explained cost and notify me with cost before starting called when car was finished,also explain what else needs to be done soon. before starting called when car was finished,also explain what else needs to be done soon. More