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Webb Chevy
Oak Lawn, IL
1,725 Reviews
Webb Chevy has been a trusted dealership for over 20 years. We are a family-owned and operated business that strives to make all our customers feel like they are a part of the Webb family. Beyond some of the best deals, we provide our customers with one-on-one customer service with staff that genuinely cares about your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,725 reviews
September 10, 2016
Great Sales experience I went into Webb Chevrolet on August 30, 2016 to look at A Chevrolet Spark. Tony Hernandez the Sales & Leasing Representative was very educated on the I went into Webb Chevrolet on August 30, 2016 to look at A Chevrolet Spark. Tony Hernandez the Sales & Leasing Representative was very educated on the Chevy Spark vehicles. Tony is a Excellent and Great sales Rep. I purchased a 2017 Chevy Spark from Tony. From when Tony introduced himself to me. From the start to finish the whole sales experience was great and excellent. I just want to say thanks to Tony Hernandez for helping me out. He is a great sales person and I highly recommend him you will not regret dealing with him. More
by Darren1979
Employees Worked With
Tony Hernandez
December 04, 2015
The Worse Customer Service!!! I needed replacement of keyless remote 12 days after the warrenty ended. Manager refused to speak with me. Paid $200 to replace it once again. I needed replacement of keyless remote 12 days after the warrenty ended. Manager refused to speak with me. Paid $200 to replace it once again. More
by ms.vsbrown@gmail.com
Employees Worked With
Service #5585
April 10, 2015
A pleasant and a spirit of Excellence My husband and I would like to give a special thank you to JORGE GUZMAN. Who showed such a spirit of Excellence and caring. He was very pleasant and h My husband and I would like to give a special thank you to JORGE GUZMAN. Who showed such a spirit of Excellence and caring. He was very pleasant and helpful to my husband and I. He explained everything step by step and made sure we understood the process and offered such hospitality to my family. We were very pleased. It has been 15 years since I've purchased a vehicle. I must this was the best experience. We felt special and important and not pressured into purchasing a vehicle. We were pleased with our purchase. Thanks again Jorge Guzman for your excellent service. More
by a Blessed family
Employees Worked With
Jorge Guzman
April 02, 2015
Great experience overall!!! I just want to say thanks to JORGE GUZMAN for helping us out and over all being patient with my demands. He is a great sales person and I highly recom I just want to say thanks to JORGE GUZMAN for helping us out and over all being patient with my demands. He is a great sales person and I highly recommend him you will not regret dealing with him. More
by Jessica
Employees Worked With
Jorge Guzman
January 14, 2015
Recent purchase I just recently bought a new 2015 chevy equinox 1 lt. I'm very happy with my purchase and am very pleased with my experience and the follow up webb c I just recently bought a new 2015 chevy equinox 1 lt. I'm very happy with my purchase and am very pleased with my experience and the follow up webb chevy has done. My salesman was tony and was very helpful courteous and knowledgeable. I would recommend webb chevy and tony. More
by Angie
Employees Worked With
Salesman tony
August 21, 2014
Kristi experience at webb chevy Tim in sales he was very friendly and actually got me a good deal on my 2014 cruze if you need any buying a vehicle ask for him Tim in sales he was very friendly and actually got me a good deal on my 2014 cruze if you need any buying a vehicle ask for him More
by Dirtyred
Employees Worked With
Tim in sales
May 24, 2013
I bought my Chevy Equinox new in 2011. After that, I have had nothing but problems from this dealership. My car broke down 3 times within a month with less than 20, 000 miles on it. The first two times, they had nothing but problems from this dealership. My car broke down 3 times within a month with less than 20, 000 miles on it. The first two times, they assured me that they had fixed the problem. Only to find out that they had lied. The part the needed to fix it didn't even exist yet. It was being "redesigned." I found that out after I broke down the last time in the middle of an intersection with my one year old in the car, and had to have it towed!! Nobody from this dealership would return my phone calls, and the last time they kept my car for 22 days!!! After trading in that car with another dealership, I have now been waiting 2 months for them to refund my money for the extended warranty I bought (still my phone calls are being ignored). I would never recommend this dealership to anybody. I can't believe that are still in business. More
by clk103
Employees Worked With
Brace, Jackie
April 30, 2013
My name is Norman Lupescu- this is not some anonymous rant...this review is based on what actually happened to me when I recently tried to purchase a new Tahoe from Webb Chevy. I & my family have boug rant...this review is based on what actually happened to me when I recently tried to purchase a new Tahoe from Webb Chevy. I & my family have bought 5 cars from Webb Chevy over the years. I found a Tahoe I was interested in- I thought I had a great deal from Webb, so I signed a contract & put money down. The very next day, I found a better deal at one of Webb's local competitors. I went back to Webb & asked them to match the price or cancel the deal. They refused to do either- & said they would keep my money. I treid to work it out with a store manager- rather than being reasonable about it, he publically yelled at my wife & I right in the middle of the store. We left- he told us never to come back. Webb now refuses to even service our other cars- & not just our cars, but they also refuse to service my kids cars (who had nothing to do with this). Is this the type of company you want to do business with?? I highly recommend you go elsewhere. More
by amcnorm
Employees Worked With
Jerry Roberts
August 18, 2011
I am livid. All that is wrong with General Motors can be summed up by rogue dealers like Webb Chevy. I have never before as an adult been lied to in such a bold face mannor. Repairs that are quoted as 2-3 h summed up by rogue dealers like Webb Chevy. I have never before as an adult been lied to in such a bold face mannor. Repairs that are quoted as 2-3 hours are not even STARTED untill the car has been there twice that long. I, myself, more than once, was told a repair would be completed in an hour or two only to be told after an four hour wait that the parts needed were not there. And then they act like they are doing you a favor! More
by musti
Employees Worked With
robert mendoza
