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Webb Chevy
Oak Lawn, IL
1,802 Reviews
Webb Chevy has been a trusted dealership for over 20 years. We are a family-owned and operated business that strives to make all our customers feel like they are a part of the Webb family. Beyond some of the best deals, we provide our customers with one-on-one customer service with staff that genuinely cares about your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,802 reviews
May 16, 2025
🚨 WARNING: DO NOT BUY FROM THIS DEALERSHIP I don’t even know where to begin — this dealership is a disgrace to the auto industry. What happened to me is beyond unacceptable. It’s shady, predatory, and even know where to begin — this dealership is a disgrace to the auto industry. What happened to me is beyond unacceptable. It’s shady, predatory, and flat-out disgusting. I bought a 2025 Corvette C8 with 10 miles on it from Webb Chevy just two months ago. Then, after a sudden drop in my credit score — due to the federal government ending student loan forgiveness — they called me consistently for 3 straight days, demanding I return the car or find a cosigner. Out of respect, I did what they asked. I returned the car on May 2 — no argument, no problem. They told me I’d be getting a refund via check. It’s now May 15 — almost TWO WEEKS later — and I’ve received nothing. No check. No call. No update. No acknowledgment that I even exist. But here’s the kicker: before I returned the car, I was getting multiple calls per day. Suddenly, now that they have the car back and owe me money, they’ve completely vanished. I’ve called daily — and every time, I get stuck with the same front desk lady who is absolutely useless and has no clue what’s going on. Every time I ask to speak to Roberto (the guy who used to blow up my phone when they wanted the car back), I get transferred to voicemail — every single time. I’ve left voicemail after voicemail. Not one reply. Not one “we’re working on it.” Just silence. This isn’t a mistake. This is intentional. And let’s not pretend the original experience was any better. From the second I walked in the door, I was treated like I didn’t belong. They told me I couldn’t even test drive the car unless I agreed to a credit check. I told them flat-out I was serious, and I didn’t need a credit check just to test drive. To which they then agreed to let me drive it. Then came the six-hour circus. I was shuffled around from a salesperson to manager to finance guy to God knows who else, and Jorge tried to pressure me into add-ons that had nothing to do with the car. It was one pushy upsell after another. After five and a half hours of sitting there, we finally agreed on numbers — and just before signing, they suddenly say, “Oops, we forgot to include tax,” and my monthly payment was actually around $250 more than what we originally agreed upon. That’s after a full day of back-and-forth. Complete bait-and-switch. And now the final insult: they let me drive the car for almost TWO MONTHS, only to come back and say I “never really owned it” and need to return it? How does that even make legal or logical sense? This has been the most frustrating, shady, and infuriating business experience of my life — and I’ve never written a negative review until now. I bought a car worth over $70,000, something they put in the front showroom, and they treated me like trash every step of the way. If this is how they treat customers buying their most expensive inventory, imagine how they treat everyone else. This place is not just incompetent — they’re deceptive. They’ll chase you relentlessly when they want something from you, then completely disappear when they owe you. Do yourself a favor: DO NOT DO BUSINESS HERE. EVER. To the dealership — and especially Roberto and Jorge: You know who I am. You know my number. I returned your car on May 2. It is May 15th. Call me. Send my refund. Make this right. Or this review stays up forever — and I’ll make sure everyone sees it. More
by Eddie
May 16, 2025
Timothy Henry is a Great Salesman with Good Customer Service. Not a pushy Salesman. Thanks! Customer Service. Not a pushy Salesman. Thanks! More
by francisplaxico
May 16, 2025
The car I bought was misrepresented by my salesman. I would not have purchased it. I would not have purchased it. More
by Gregory
Verified CustomerMay 12, 2025
Andrew was very nice helpful knowledgeable he walked outside to find me and help me get a nice used Chevy sonic outside to find me and help me get a nice used Chevy sonic More
by cowac550307
May 11, 2025
John M Pewitte is the man. I truly appreciate how helped me understand what I was doing instead of just trying make a sale I truly appreciate how helped me understand what I was doing instead of just trying make a sale More
by wgermaine54
Employees Worked With
May 10, 2025
Easily accessible friendly knowledgeable staff honest accurate information about state of car comfortable waiting area. accurate information about state of car comfortable waiting area. More
by hendersen4
Employees Worked With
May 10, 2025
Great customer service. Not pushy. Cared about my needs and worked with me for deal. Not pushy. Cared about my needs and worked with me for deal. More
by Lynn A
Employees Worked With
May 07, 2025
Gorge is a berry good sales person and costumer service satisfaction highest recommended thank you satisfaction highest recommended thank you More
by hectorsoto130
Employees Worked With
May 05, 2025
The car was sent out to indiana to be serviced and i was informed that web refuses to fix the issue i am having with the car. The issue is that the shocks are leaking oil and theu refuse to say why they wi informed that web refuses to fix the issue i am having with the car. The issue is that the shocks are leaking oil and theu refuse to say why they will not fix the vehicle. The car was not sold as is also i was not informed the the car was in an accident until i brought the car back in to get the light cover replaced. More
by tywalker2
Employees Worked With
