Webb Chevy Plainfield

I took a ride in this car and was great. Jim Ceci took good care of me and made me feel good to be there. We did the dealing and was happy with that. I told him I had a bad experience at Web Jim Ceci took good care of me and made me feel good to be there. We did the dealing and was happy with that. I told him I had a bad experience at Webb about 9 years ago. He said he was sorry for that but I won’t have a bad one this time. He was right. Thank you More

I’m sorry to say that I’ve yet to have a good experience with your service department. We bought our 2023 Tahoe there last July and every visit has been abysmal. On my most recent visit they were to instal with your service department. We bought our 2023 Tahoe there last July and every visit has been abysmal. On my most recent visit they were to install a replacement part covered under warranty. This was our 3rd appointment for the same thing and they are well aware that we live 65 miles from the dealership. The first time, they had not bothered to contact us to tell us they’d gotten the part in. Once that was confirmed by us with them (our initiative), an appointment was made for 2 days later. When I got there, they informed me that “someone” had returned the needed part to Chevrolet and they no longer had it to install! It was reordered and an appointment was made to install it on February 14. That time, it was installed but they said it didn’t fit right and they would have to reorder another replacement part. This time they said they could have it in a few days, so an appointment was made for February 21, again at 4:30. It took about an hour to install it before and they said it would take an hour on the 21st. I set up the appointment for 4:30 because I needed to be at church in Channahon at 6:15 pm. I arrived at 4:15 for my 4:30 appointment. At 5:32 when the car should have already been done, the service department came to the waiting area and said there was an emergency and their employee had to leave. They wanted me to take a loaner home and come back the next day. I reminded them I live 65 miles away and didn’t have another few hours the next day for a return trip. They found someone to complete the job, but they didn’t return it to me until 6:36pm. It took well over 2 hours and made me over 30 minutes late to church. Repeatedly, they have demonstrated that our business is not valued or appreciated. At this point, we regret purchasing a service package from the dealer for our oil changes and we would definitely not recommend anyone to purchase a vehicle from Webb. More

Jim was great salesman and provided us with a positive experience. Will definitely consider Jim and Webb Chevy for future purchases. experience. Will definitely consider Jim and Webb Chevy for future purchases. More

Kevin was very easy to work with! I walked in with a goal he helped me reach just that! The communication to the professionalism to the customer service was top tier! He worked with m I walked in with a goal he helped me reach just that! The communication to the professionalism to the customer service was top tier! He worked with me the whole step of the way! Finance team was excellent! I had a trade in I thought would not let me get through this whole process but it did! Web Chevy helped me into my new 2024 car with the lowest miles everrrrr! I’m very much satisfied and will recommend anyone to stop in and let Web Chevy get you in your new whip! 10/10!! More

Sergio was absolutely amazing! He made sure I got everything that I wanted on my car, especially this being the first car I bought. He made sure I got everything that I wanted on my car, especially this being the first car I bought. More

They always take care of me and my truck! They do awesome job and always finding away to help me get home or work. They do awesome job and always finding away to help me get home or work. More

My experience at Webb Chevy Plainfield was welcoming, professional and helpful. Will Perez & Patrick Ruffulo were great to work with! professional and helpful. Will Perez & Patrick Ruffulo were great to work with! More

Jason, Richard, Louis & Adam made our buying process simple from start to finish. We did most our paperwork online became we live 4 hrs. away. They helped make the whole process quick! Never once did I simple from start to finish. We did most our paperwork online became we live 4 hrs. away. They helped make the whole process quick! Never once did I feel like anyone was pushy. Jason even ran across the street to grab us drinks because the vending machine was down for repair. Hands down top notice customer service!! More

Great experience. Kevin seemed very knowledgeable and down to earth. I felt respected as a buyer. Kevin seemed very knowledgeable and down to earth. I felt respected as a buyer. More

Jason Nowakowski sold my husband and I two Chevy Trax. Jason along with Adam were so very friendly and helpful with every single part of this buying a new car experience.. Jason also went above and beyond Jason along with Adam were so very friendly and helpful with every single part of this buying a new car experience.. Jason also went above and beyond to literally show us all the features inside the car, explained and walked us through the onstar set up, etc. We are grateful that we chose this dealer and got to work with a nice, easy going guy as Jason is and he made the experience fun. Thank you Jason and Adam for all of your outstanding help. More