Webb Chevy Plainfield

The person in charge was very helpful and very nice person and the wait time was very good. person and the wait time was very good. More

He was personable and easy to talk to. He was very knowledgeable about chevy and was able to help me and my mom figure out and better understand the process of buying a new car! He was very knowledgeable about chevy and was able to help me and my mom figure out and better understand the process of buying a new car! More

Very friendly with no pressure to purchase. Willing to work with you on all levels. Willing to work with you on all levels. More

While my new vehicle was in for service, an incident with the front camera occurred when the front grill was removed. I was made aware and a new harness was ordered for the camera which will be covered by th the front camera occurred when the front grill was removed. I was made aware and a new harness was ordered for the camera which will be covered by the dealership, since they caused this occurrence. I appreciated their honesty. More

The experience and people were really good, very friendly and customer oriented. The service department also appeared very knowledgeable to me. In this particular instance they dropped the ball, technically. and customer oriented. The service department also appeared very knowledgeable to me. In this particular instance they dropped the ball, technically. I have a Chevy Volt which is a unique vehicle from a service perspective. There is a common issue with my year of vehicle related to the coolant sensor, where it may require replacement. My vehicle experienced the issue and the service department suggested the typical repair, which is quite expensive. I declined the repair and did some additional research on my own. It turns out that with PHEV vehicles, as well as battery vehicles, a failing 12v battery can cause all kinds of false vehicle failure indications. I ended up testing my 12v battery and it was in fact failing. I replaced the battery and the issue was resolved. I would recommend that the service department update their diagnostic process to include testing the 12v battery as part of any MIL diagnostic. Nobody is perfect and I would still take my vehicle back to this facility, were I to have another problem with it. Their handling of the customer service process really makes you feel like they have your best interest in mind, even if they happened to miss the mark on this particular service. More

Webb Chevy and it's staff are amazing. I'm so very happy with my purchase. My very first brand new car. Thank you so very much. I'm so very happy with my purchase. My very first brand new car. Thank you so very much. More

Kyle was amazing, got my truck in and out in no time flat!!! Great service as with all of your employees!! I will always bring my truck to Webb Chevy!! flat!!! Great service as with all of your employees!! I will always bring my truck to Webb Chevy!! More

Sergio was upfront and honest I had a difficult situation I was trading in a 2024 Kia which i was given a bad deal I was going to owe a lot of negative equity but Sergio got me a good deal on a 2025 trax I w I was trading in a 2024 Kia which i was given a bad deal I was going to owe a lot of negative equity but Sergio got me a good deal on a 2025 trax I was praying for a miracle and god sent me him he was compassionate about my situations and was eager to make things right and not just sell me a car I give him 100 ⭐️if I can Thank you so much Sergio Martinez More