Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wayne Subaru
Pompton Plains, NJ
1,561 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,561 reviews
October 28, 2020
Stress free experience with Steve. Very informative ,answered all questions. This is my 4th Subaru through Wayne and it was an easy and quick process.Everyone was super friendly. ,answered all questions. This is my 4th Subaru through Wayne and it was an easy and quick process.Everyone was super friendly. More
by skate48388
Verified Customer
October 27, 2020
Easy to negotiate, even when starting on the telephone during this covid crisis. Questions were answered and information given. Friendly, knowledgeable and thorough. No complaints from me. during this covid crisis. Questions were answered and information given. Friendly, knowledgeable and thorough. No complaints from me. More
by catmanjac
October 27, 2020
I had a stress free experience. By the time I drove into the Subaru parking lot to pick up my new car, 3/4 of the process was already done. I needed it to be quick, and smooth, and it was. the Subaru parking lot to pick up my new car, 3/4 of the process was already done. I needed it to be quick, and smooth, and it was. More
by Hoskins,meghan1
Employees Worked With
Frank Thierwechter, David Fried, Joan Vaccaro
October 23, 2020
This is our second vehicle purchased at Wayne Subaru. Joan is very well versed about the Subaru product. She also kept us updated on our order status. It was a pleasure working with her. Highly recommen Joan is very well versed about the Subaru product. She also kept us updated on our order status. It was a pleasure working with her. Highly recommend this dealership. More
by kdemiceli
October 21, 2020
Great sales experience! They were friendly and knowledgeable. No pressure to buy and very fair pricing. I will definitely be coming back to Wayne Subaru for my next Subaru purchase! knowledgeable. No pressure to buy and very fair pricing. I will definitely be coming back to Wayne Subaru for my next Subaru purchase! More
by jconcorso68
Employees Worked With
Other Employees :
Gary Blackman, Robert Lesko III, Michael (Mike) Cesena
October 17, 2020
Easy and comfortable transition to my second car lease with Wayne Subaru. I look forward to another 3 years of great service. Thanks so much! with Wayne Subaru. I look forward to another 3 years of great service. Thanks so much! More
by 1st time !
Employees Worked With
October 15, 2020
We are on our third Subaru Impreza since 2013 and have never had a single problem with Wayne Subaru for service, leasing, or really anything! Our "go-to" person is always Joan Vaccaro, who has consistent never had a single problem with Wayne Subaru for service, leasing, or really anything! Our "go-to" person is always Joan Vaccaro, who has consistently helped us to find the right car at the right price, and who is friendly and knowledgeable, and has made everything easy over the years from start to finish. Wayne Subaru always has a car for you to use temporarily if your car is being serviced overnight or even for part of a day. Thumbs up to Joan and everybody else at Wayne Subaru! More
by mnos42
Employees Worked With
Frank Thierwechter, Joan Vaccaro, Farid Ferdowsi
October 14, 2020
Joan was great. She helped us create a deal that fit what we were looking for and the management made sure we knew of all the specials and warranties that it came with and we could add on to protect our what we were looking for and the management made sure we knew of all the specials and warranties that it came with and we could add on to protect our purchase. More
by jay.murphy
Employees Worked With
Frank Thierwechter, Joan Vaccaro
October 14, 2020
This is not the first car we purchased from Steve at Wayne Subaru and the reason for that is his and their excellent service. And as long as Subaru keeps making a quality product, we'll be back for ano Wayne Subaru and the reason for that is his and their excellent service. And as long as Subaru keeps making a quality product, we'll be back for another! More
by druitenberg
