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Wayne Subaru

Pompton Plains, NJ

4.9
1,575 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,575 reviews

January 01, 2021

Made the purchase easy and ken was very knowledgeable and concerned about my needs and helped the process go east for me thank you Ken More

by troythomas66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter, David Fried
Jan 05, 2021 -

Wayne Subaru responded

Thanks so much for the wonderful review! We're glad to hear that Ken earned your five-star rating during your recent visit with us, and we hope to see you next time here at Wayne Subaru!

December 31, 2020

No high pressure sales. Sales rep was personable and patient. Even called a few days after delivery to ask if I had any questions. Would recommend to a friend. More

by FVICTOR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Wayne Subaru responded

Thank you for taking the time to share this wonderful feedback! We appreciate you coming to visit us here at Wayne Subaru and hope to see you again in the future!

December 30, 2020

Great dealership & service center. I'm a repeat customer, which I have never done before in 20 years of buying/leasing cars. Even better than service from a premium marque. More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Fried, Gary Blackman
Dec 30, 2020 -

Wayne Subaru responded

Thanks, Neil! We're thankful to have you as a customer at Wayne Subaru.

December 26, 2020

Sean and David were wonderful. We really respected and appreciated how they handled the entire process. Made it easy, smooth & quick! 10/10 definitely recommend. More

by CCARAVELLA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter, David Fried
Dec 28, 2020 -

Wayne Subaru responded

Thanks for the 10/10 recommendation! We're happy to hear our team is providing this level of service for our customers. We hope to see you again at Wayne Subaru!

December 26, 2020

I felt very welcomed from the first phone call to signing the final paperwork on my brand new 2021 outback. I highly recommend this dealership. More

by matps294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Greenwald, Michael (Mike) Cesena
Dec 28, 2020 -

Wayne Subaru responded

We appreciate the recommendation! Hope you are loving your new 20201 Outback! - The Wayne Subaru Team

December 25, 2020

From my first time coming into the showroom, to driving away in my "first time" ever new Subaru, I received exceptional and courteous service. On a scale of 1 to 10 I give Wayne Subaru a 10+. More

by pastap26
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter, Michael (Mike) Cesena, Jim Stampfl
Dec 29, 2020 -

Wayne Subaru responded

Thank you for the kind review and congratulations on your new Subaru! We appreciate you trusting the Wayne Subaru team with your purchase, and hope to work with you again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can do for you!

December 24, 2020

Sean provided outstanding service. My daughter loves the car. The dealership was excellent and accommodating and flexible with the divlivery date. I'm a customer for life. More

by eversantana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Wayne Subaru responded

We're so happy to hear your daughter is loving the new car! We look forward to your continued business with us at Wayne Subaru!

December 23, 2020

Everything was great. This dealership took good care of me and there were a lot of nice employees that went out of their way to help me out! Highly recommended. More

by chriskim31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Dec 23, 2020 -

Wayne Subaru responded

We appreciate the recommendation! Thanks for choosing Wayne Subaru and happy holidays!

December 23, 2020

Very nice staff, fair docking prices, good experience all around, left with a new car. Have not tried the service department yet but overall a pleasant experience. More

by Yarmaher7442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan Vaccaro, Michael (Mike) Cesena
December 22, 2020

This dealership is very trustworthy. They make you feel like a family member every time I visit. I will continue to recommend them to friends and family. More

by annmcdo@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Dec 23, 2020 -

Wayne Subaru responded

We appreciate your kind words and recommendations to friends and family! We're lucky to have customers like you at Wayne Subaru.

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