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Wayne Subaru

Pompton Plains, NJ

4.9
1,503 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,503 reviews

November 10, 2024

Happy return customer. Wayne Subaru is a customer focused dealership. Thank you Ken Kopeck our sales person. Ken is a true professional. Ken is knowledgeable, patient , an More

by betsy.pendexter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Wilczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Wayne Subaru responded

We're delighted to hear that Ken provided you with such a positive experience at Wayne Subaru! Our team is committed to ensuring our customers feel valued and well-informed. Here's to another decade of great adventures in your Subaru!

November 05, 2024

Professional and to the point. No gimmicks and met my price point. Quite thorough and spent the time to review all the car’s features. More

by jim.caporrimo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Wayne Subaru responded

We're delighted to hear that your experience at Wayne Subaru was professional and thorough, meeting all your expectations. Thank you for choosing us!

November 05, 2024

My sales people were Tina and Nick. They were very cooperative and helpful. I had to share them because on day one I started with Tina on day two She wasn’t in early and I needed an ear More

by JERBARGEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Mondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Smolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Lochli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Wayne Subaru responded

Jerbargel, we're glad to hear that both Tina and Nick were able to assist you effectively at Wayne Subaru. Thank you for sharing your experience with us!

November 04, 2024

As always, excellent customer service. Sean was very kind and patient. Thank you for a great experience. More

by Kathy Andree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Vranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Wilczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Petti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Smolt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Lochridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Wayne Subaru responded

Hi Kathy, thank you for the kind words! We're delighted to hear that Sean provided excellent service during your visit to Wayne Subaru. We appreciate your support and look forward to serving you again! Enjoy your new ride!

November 04, 2024

Everyone I dealt with was very pleasant and professional. Tina in particular went out of her way to address my questions and concerns. Never felt pressured during the car buying process. Anthony was also ve More

by jawilson5717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Smolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Lochli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Wayne Subaru responded

We're delighted to hear that Tina and Anthony provided such attentive service and addressed all your concerns. Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride! - The Wayne Subaru Team

November 01, 2024

The reason I came back to you to buy another Subaru is not only because of the excellence of the car, but because of the excellence of your service. Matthew Lutz has such a beautiful combination of profe More

by teresita0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Wayne Subaru responded

Thank you for your heartfelt review! We're delighted to hear that Matthew and Mark provided such exceptional service at Wayne Subaru. Your recommendation means a lot to us, and we're grateful for your continued trust in our team. Enjoy every mile in your new Subaru!

October 31, 2024

Highly recommend them all! Super knowledgeable and they aim to please. Responsive and they took the time to get what I wanted---super quickly and efficiently! Thank you!!! More

by guzmansandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Smolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wayne Subaru responded

Thank you for the glowing recommendation! We're delighted to hear that our team at Wayne Subaru was able to meet your needs efficiently. We appreciate your support and look forward to serving you again in the future!

October 30, 2024

My first new car in 16 years and it was a super easy and pleasant experience. I went on a Tuesday and picked up my new car on Friday. Sean was very nice, funny, and respectful. Thank you! I love my new f More

by jmturula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Smolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
Oct 30, 2024 -

Wayne Subaru responded

Thank you for sharing your experience with us at Wayne Subaru! We're delighted to hear that Sean, Anthony, and Emily made the process of getting your new Forester smooth and enjoyable. Enjoy every mile in your new car!

October 26, 2024

Very professional and was clear on the amount of the transactions. Helpful with negotiation the deal More

by komu520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Wayne Subaru responded

We're glad to hear you found our team professional and helpful during the negotiation process at Wayne Subaru. We hope to see you next time! Enjoy your new ride!

October 26, 2024

Very smooth buying experience. Everyone was straightforward and polite. They are about 1 hour away but they make it worth your while. More

by GJMAN
Recommend Dealer
Yes
Employees Worked With
Matthew Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Volpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Wayne Subaru responded

We're delighted to hear that your experience was worth the drive! Thank you for choosing Wayne Subaru and sharing your positive feedback. Safe travels in your new vehicle!