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Wayne Subaru

Pompton Plains, NJ

4.9
1,490 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,490 reviews

February 17, 2024

Too slow, unprepared but tried very hard and we heard foul language from back office More

by summerofhelen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Waltich
2.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Wilczewski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried, Joan Vaccaro, Anthony Jimenez
Feb 21, 2024 -

Wayne Subaru responded

We understand your frustration and are disappointed that your visit was anything less than a five-star experience. We assure you that we will look into this situation on your behalf. We hope that you will reach out if you have additional information that will help us in resolving these concerns. Thank you, Mark Waltich - Sales Manager - 973-646-4715

February 15, 2024

This is my 3rd purchase. I think that says it all I would never had returned if I was not totally satisfied. More

by MCDONNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Wayne Subaru responded

Donns, it's great to know you've had three satisfying experiences with us at Wayne Subaru. We appreciate your loyalty and look forward to serving you again in the future! Enjoy your new ride!

February 13, 2024

I don't believe I met Phil Wilczewski. My experience was painless but buying or leasing a car is a time consuming process. More

by aliala6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Feb 14, 2024 -

Wayne Subaru responded

Thank you for the review. We appreciate you trusting the Wayne Subaru team with your business and hope you won't hesitate to reach out if we can be of service again in the future!

February 09, 2024

Dave Fried was super helpful, very responsive to all my questions. Made the process enjoyable. More

by AVANTATE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Feb 09, 2024 -

Wayne Subaru responded

We really appreciate you taking the time to leave Wayne Subaru this awesome review, thank you!

February 09, 2024

overall, it was a very enjoyable experience. I have been recommending the dealership to all who ask More

by unv0529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried, Jackie Aboyoun
Feb 09, 2024 -

Wayne Subaru responded

We're thrilled to hear that you had a very enjoyable experience at Wayne Subaru! We appreciate your recommendation and see you again! Safe travels!

February 04, 2024

Matthew Lutz was great to deal with. Knowledgeable about the vehicle no pressure and concerned with needs. The whole process from inquiry to purchase was seamless and pleasant. Deliver More

by bhoogmoed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Wilczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Feb 05, 2024 -

Wayne Subaru responded

We're delighted to know that Matthew provided a seamless and pleasant experience for you at Wayne Subaru. We appreciate your recommendation and see you again! Enjoy your new ride!

February 02, 2024

Sean is the best car guy that I have the pleasure of dealing with from the get go. Car master I should say 5 star. More

by nravirges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Wayne Subaru responded

We're delighted to know that Sean provided you with a top-notch purchase experience at Wayne Subaru! We appreciate your 5-star review and look forward to serving you again in the future. Have a great ride!

February 01, 2024

The team at Wayne Subaru made me feel like family. They made sure I was well informed and walked me through every step of the process of buying my car. I highly recommend this dealership. More

by ALYSEWISNESKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Thierwechter, David Fried
Feb 01, 2024 -

Wayne Subaru responded

Alyse, we're glad to know that our team at Wayne Subaru made your car-buying process smooth and informative. We appreciate your recommendation and hope to see you again! Enjoy your new ride!

February 01, 2024

Great service. Thanks for everything. Very satisfied with all the personal that took care of us. More

by criskajome4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Kopack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Wilczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Feb 01, 2024 -

Wayne Subaru responded

Thank you for reviewing your recent experience with our team at Wayne Subaru!

January 25, 2024

Everyone we dealt with was polite and friendly. There was no undue pressure to "buy right now". Sean was extremely knowledgeable about the features and benefits of all the cars we looked at. He is More

by judy.sachais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Wayne Subaru responded

Hi Judy! We're glad to know you had a positive experience with our team at Wayne Subaru, especially Sean! We aim for pressure-free and informative interactions and hope to see you next time! Safe travels!

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