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Wayne Subaru
Pompton Plains, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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2x times within the year, as smooth as it can get Bought a new car for our daughter here, process and experience was as smooth as can be....then had to return within the year to replace the car after Bought a new car for our daughter here, process and experience was as smooth as can be....then had to return within the year to replace the car after an inattentive driver totaled our new Crosstrek...round 2 was as smooth as the first- the team there as friendly & helpful as can be! More
5 stars for sure! My brother raves about his Crosstrek, so Subaru seemed like the obvious choice. The whole team was super friendly, and Charles was extremely patient w My brother raves about his Crosstrek, so Subaru seemed like the obvious choice. The whole team was super friendly, and Charles was extremely patient with me as I brought my dad along for moral support in the process, as it's been over a decade since I entered into a car dealership with the intention of getting a car, my 11-year-old car having stopped working that same morning. But Charles was very accommodating as I test drove two cars and was ultimately able to work with my budget. He was understanding of the tight schedule I had by moving the paperwork along quickly and even having the car ready for me the next day earlier than originally anticipated. David and Nick were great too, kept it light, humorous, and they talk on your level, they want to help. Nice to not feel pressured or in-over-my-head at all through the entire experience :) More
Professional service, friendly, easy going, helpful service. Steve Durkin is the man! Soft spoken ,to the point, and helpful. Not your stereo type slick talking car sales man. Made buying my Subi a stress f Steve Durkin is the man! Soft spoken ,to the point, and helpful. Not your stereo type slick talking car sales man. Made buying my Subi a stress fee, smooth transaction. And took care of me on key matters with the sale. I would buy my 3rd car with Steve D.! More
Awesome customer service! Vincent was our sales person, and he was fantastic! Very down to earth, not pushy, funny, and very accommodating. No high-pressure sales tactics! We d Vincent was our sales person, and he was fantastic! Very down to earth, not pushy, funny, and very accommodating. No high-pressure sales tactics! We did our research on TrueValue and Kelly Blue Book, and without haggling, or back-and-forth negotiations, they came back to us with a better price than both services for the exact car and features we wanted. The exact car we wanted was not available on their lot, but it was no problem for them order the exact car we wanted. They did not try to push us to a "similar" car that was already on their lot. We filled out the necessary paperwork, and they did not make us put down a penny until our car arrived. When our car finally arrived, we went in and Nick showed and demonstrated every inch and features of the car. He was very knowledgeable and enthusiastic about making sure we knew how everything worked on our new Outback; something that our last dealer did not do. This is our first Subaru, and thus far it has been an uncharacteristically positive car buying experience. It will definitely not be our last Subaru. More
Subaru Outback 2018 experience at Wayne Subaru My wife and I had a very positive experience purchasing a Subaru Outback at Wayne Subaru. This was our first experience with Subaru so we didn't know My wife and I had a very positive experience purchasing a Subaru Outback at Wayne Subaru. This was our first experience with Subaru so we didn't know what to expect. We worked with Ken Kopack on the sales side and he was extremely patient answering all our queries. He spent a lot of time with us going over the different features of the car as well as talked about his own experience owning a Subaru Outback. Since he also drove a Subaru he had very good knowledge about the Outback and the brand in general. If you are in the market for a Subie go to Wayne Subaru and ask for Ken. You'll be in good hands. The dealership as a whole felt very family run rather than the one-and-done sale-sy vibe we encountered at other non-Subaru dealerships. When it came to price they gave us a pretty good deal without the kind of stress and exasperation one expects with while negotiating car prices. The pricing process was all very straightforward from the beginning which we appreciated. In addition to Ken we also worked with David Fried. David went over all the documentation process carefully and explained what was in them while at the same time answering all our questions in detail. After that we dealt with Nick Gigantes who went over all the features of the car, the navigation system, Starlink and Eyesight. He helped set up my wife's phone on the bluetooth and answered all out follow up questions on the various safety features of the car. If you are looking for a dealership that treats their customers with respect, is customer-focused and want a stress-free buying experience check out Wayne Subaru. More
Excellent Dealership overall Very friendly and patiently service. Joan gave me a great deal, Nick was superior at the end. I would definitely recommend this dealership to everyone Very friendly and patiently service. Joan gave me a great deal, Nick was superior at the end. I would definitely recommend this dealership to everyone. This was my 6th car purchased, they are just great. More
Purchased a Subaru Forrester Joan was very pleasant and informative. She wasn't pushy and very professional through the whole transaction. If you looking for a Subaru go to Wayne Joan was very pleasant and informative. She wasn't pushy and very professional through the whole transaction. If you looking for a Subaru go to Wayne Subaru. More
Review for Jim Malloy Jim was very patient and thorough describing the purchasing process. He helped set up my telephone to work with the Subaru website. There was no pre Jim was very patient and thorough describing the purchasing process. He helped set up my telephone to work with the Subaru website. There was no pressure and it was a very enjoyable experience. More
Very relaxed pleasant buying exprience Purchased second Subaru in the past year from Jim @ Wayne Subaru. Both times have been a excellent experience. Jim is very helpful and sells you the c Purchased second Subaru in the past year from Jim @ Wayne Subaru. Both times have been a excellent experience. Jim is very helpful and sells you the car you want to buy. More
Honest and Straightforward Can’t overstate how professional and straightforward Jim and the dealer were. No games or pressure to make a decision. If a Subaru is what you are loo Can’t overstate how professional and straightforward Jim and the dealer were. No games or pressure to make a decision. If a Subaru is what you are looking Wayne Subaru is your dealer. More