Wayne Subaru

Value all around Every aspect of the sales experience was informative, pleasant and handled in an intelligent, and accommodating manner. Mark and Don bent over backwa Every aspect of the sales experience was informative, pleasant and handled in an intelligent, and accommodating manner. Mark and Don bent over backwards to find the right solution for me, whether model and features, driving experience, price/payments, delivery needs. I am fully satisfied with all aspects of the experience. The following week, 0% financing was offered by Subaru on 2018 models. I feel I should be given that retroactively. Thank you for a highly satisfactory and stress free experience. More

Excellent experience - would definitely buy from here again. I went to this dealer to replace my old Subaru. Everyone was polite, not pushy, and nice to work with. I pretty much knew what I wanted, but they we I went to this dealer to replace my old Subaru. Everyone was polite, not pushy, and nice to work with. I pretty much knew what I wanted, but they were very friendly and didn't mind me test driving two totally different Subarus. They gave me a very fair price for my trade in and worked with me on the price. I left feeling very excited about getting my new Subaru Forrester. I love my Subaru. It's easy to drive, and being 5'4, it's a perfectly sized SUV. More

Helpful - not pushy My wife and I had a great experience at Wayne Subaru. We found Steve, Donny and the gang to be knowledgable and helpful but never pushy - quite unlike My wife and I had a great experience at Wayne Subaru. We found Steve, Donny and the gang to be knowledgable and helpful but never pushy - quite unlike some other New Jersey dealers. They are a family-owned dealer and we can imagine working with them for years to come. Well worth the trip! More

Smaller dealership with EXCELLENT staff The whole team at Wayne Subaru was excellent. I drove in after leaving another dealership who lured me with a fake internet deal. Donnie helped me w The whole team at Wayne Subaru was excellent. I drove in after leaving another dealership who lured me with a fake internet deal. Donnie helped me with sales, took me through the entire inventory and encouraged me to test drive a few similar models. No pressure, but his attention to detail with all the features of the vehicle was stellar. The first car he brought out turned out to be the one I selected, and even though I poured through a ton of options, he brought me the best car first because they want satisfied customers, not a sale at the expense of satisfaction. David did my financing, he was laser focused on details, but incredibly efficient. We finished everything in no time. I got a great car at a fair price without haggling or hassling. When I came to pick up the vehicle the next day it was immaculate, right out front and ready to go. More

Very informative; no pressure; Willing to work with you. I visited Wayne Subaru to explore a mid size SUV. The sales rep was very helpful and pointed out the many features of the car during a test drive. I I visited Wayne Subaru to explore a mid size SUV. The sales rep was very helpful and pointed out the many features of the car during a test drive. I explained that I was considering similar competitive vehicles. There was no pressure at that time to make a decision. I returned with questions and they were graciously answered. I decided to purchase the vehicle and that process went very smoothly. I picked up the car a few days later and met with the finance rep who presented all the paperwork for title and registration. He also explained some extended warranty options, with no pressure. I was given a complete introduction to the car and how to use some of the features. features. More

Best experience I’ve ever had buying a car. Buying a car here was the best experience I’ve ever had. No high pressure games. No salesmen running back and forth to their manager 12 times in an ho Buying a car here was the best experience I’ve ever had. No high pressure games. No salesmen running back and forth to their manager 12 times in an hour. None of the typical bs that normally makes buying a car so maddening. I went in, got a decent price, got an amazingly good interest rate, and made the purchase. Their finance guy pitched all the normal extended maintenance plans but was courteous and willing to take nofor an answer. Their staff added a remote starter after the car arrived with no issues. All in all I definitely plan on buying my next car there. More

Upfront and helpful Front start to finish, everyone at Wayne Subaru was very straight forward and super helpful. I worked with John Leonhard in Sales and he was able to g Front start to finish, everyone at Wayne Subaru was very straight forward and super helpful. I worked with John Leonhard in Sales and he was able to get just what I asked for without any tricks. I felt the whole process was very open and everyone was patient /willing to work with you. Great experience and very easy, I would definitely go back! More

Excellent car buying experience at Wayne Subaru Bought a new Outback here in June 2018. Outstanding all-around buying experience. John Leonhard was a pleasure to work with throughout the process, wh Bought a new Outback here in June 2018. Outstanding all-around buying experience. John Leonhard was a pleasure to work with throughout the process, which Wayne Subaru has refined into an efficient and pleasant customer experience. John’s approach is low-key but professional and knowledgeable, which was a refreshing departure from past car buying experiences at other dealerships. Also, kudos to David Fried in Finance and Product Specialist Nicholas Gigantes for their expertise in their respective areas. The entire team at this dealership is on top of their game. Highly recommended. More

Pleasant Car Purchase Experience - "Ever!" From the first response from Joan Vaccaro til the day we picked up our new Crosstrek it was the best car buying experience I have ever had in all my y From the first response from Joan Vaccaro til the day we picked up our new Crosstrek it was the best car buying experience I have ever had in all my years buying cars. Joan was very thorough and she stayed with us the entire time - never pushed us off to someone else. We felt like we paid a fair price for the car and they gave us a fair price for our trade in. Most times when my husband and I would shop for a new car I would wind up standing in the parking lot and would tell him that I couldn't deal with the sales person any more - it was always so frustrating. We knew exactly what we wanted and we feel we chose the perfect person to buy this car from and the perfect dealership. I highly recommend Joan - she was great. When we picked up our new Crosstrek we deal with David for our loan and then Nick who walked us through how everything in the car works. This car buying experience was very pleasant and the best ever!!!!! I would highly recommend Wayne Subaru for anyone interested in a new vehicle!!! Thanks! More

Best experience ever This was the best car buying experience I've ever had. Vinny was very helpful and attentive to what I wanted. The employees here provided great custom This was the best car buying experience I've ever had. Vinny was very helpful and attentive to what I wanted. The employees here provided great customer service. David made me feel comfortable with financial part, any questions I had he answered precisely and thoroughly. Nick did a great job showing and explaining all the features of my car I felt very comfortable knowing how all aspects of the car and how they work. Vinny even called me two days after I purchased my car to see if I was still satisfied which I found was very personable. Thank you so much for the great customer service. I am so happy! More