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Wayne Subaru

Pompton Plains, NJ

4.9
1,545 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists. Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs. Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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600 Route 23 North

Pompton Plains, NJ

07444

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Showing 1,545 reviews

January 02, 2020

When it came down to the dollars and cents Mark gave me a fare trade in and a good deal on my new Outback and everyone under his supervision at Wayne Subaru was courteous and professional and very knowledgea More

by lshuffle53
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2020 -

Wayne Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 31, 2019

excellent we visited dealer multiple time before buying our auto, they were nice and courteous. Even when we did not want to buy , the did not show displeasure More

by layak.gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried, Nick Gigantes, John Greenwald
Jan 02, 2020 -

Wayne Subaru responded

Hi, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!

December 31, 2019

My first Subaru I was looking for a new car and after much research I found the Outback to be the best vehicle to suit my needs, it’s the right mix of rugged capabili More

by lshuffle53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Frosztega
Jan 02, 2020 -

Wayne Subaru responded

Hello, thank you for your kind words and congratulations on your new Outback! We're glad you had a great experience with Ed. Please don't hesitate to reach out to us if there's anything more we can do!

December 30, 2019

Fantastic experience! Fell in love with the 2020 Forester. Had a terrific experience with Jasmine and the rest of the Wayne Subaru staff. Really felt at home with everyone. More

by tartagliak
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jasmine (sales) and when picking up my Forester, the IT guy was so patient, set up everything (sorry, forgot his name)., David Fried
Jan 02, 2020 -

Wayne Subaru responded

Hi, it's great to hear you are loving your new Forester! If you have any additional needs or questions please let us know and we will be more than happy to assist you. Safe travels!

December 29, 2019

Great experience - everyone I worked with was knowledgeable and friendly. It made my car buying experience easy, I would absolutely recommend Wayne Subaru to anyone More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried
Dec 30, 2019 -

Wayne Subaru responded

Mary, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Wayne Subaru!

December 28, 2019

Impressive follow up after the vehicle delivery I took possession on a Friday of a new Subaru Legacy. On the following Monday morning Jasmine Wentz, my salesperson, called me and asked if I was hap More

by wsruderman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Wentz
Dec 29, 2019 -

Wayne Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 26, 2019

Service My experience at Wayne Subaru is always 100% they are always on target if something is wrong with my car they will fix it with no problem there expert More

by mrs.gallo5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the service personal, David Fried, Joe Wisneski
Dec 29, 2019 -

Wayne Subaru responded

It really means a lot to us that you took the time to write such a positive review for us, so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We hope you continue to choose us for all your automotive needs! Take care!

December 25, 2019

Amazing service experience. I wouldn't take my Subaru anywhere else. Best staff and service in New Jersey. Always so friendly and go well above any beyond. More

by Robertgoldberg
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Dec 26, 2019 -

Wayne Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 25, 2019

Awesome car Steve Durkin, the Finance man and the young man that showed me everything I needed to know to drive car are very professional and knowledgeable, no pr More

by joseph.lodolce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Wayne Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We hope you continue to choose us for all your automotive needs! Take care!

December 25, 2019

New vehicle delivery Picking up my new Onyx was a breeze. I was in and out in about an hour (including full financing). The owner Rob even stopped in special to see me off More

by KEN4144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Waltich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Wentz, Nick Gigantes, Joan Vaccaro, Robert Lesko III
Dec 26, 2019 -

Wayne Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

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